Bank of America (with Drive-thru ATM) Convery Blvd, Perth Amboy

Bank of America (with Drive-thru ATM) Reviews

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  l rios
  1

  The worst banking experience I've experienced in over 20 years of banking with Bank of America. They have one employee in a computer upon walking in front of you and one that speaks to customers entering asking of you need help and one employee behind the counter. The longest most ridiculous line over 30mins just to withdrawal money.

  Response from the owner

  Hi. I'm sorry your experience with our financial center team wasn't what you expected. Your feedback is important to us, please connect with a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^alma

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  Robert Mori
  1

  worse bank ever, service is horrible, to do a deposit gotta wait in line like half of hour because they always have one teller while the other associates are ordering their food or checking their computers instead of getting rid of the line and then do all diligence that will help the flow of service. but what can you expect from a whole bunch of people talking and gossiping between each other.

  Response from the owner

  Hi, Robert. We are sorry that we did not meet your expectations and know that your time is valuable. We appreciate you coming in and depending on the reason for your visit you may be able to save time in the future by using an ATM or our mobile app. Signing up is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. If you have any questions or an account related concern we can help with, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Joseph

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  Tom Hill
  1

  I’m not taking about this bank location…but I’m taking. About there bank it self.banking is horrible…my debit card is always on a freeze if I need money in a hurry it’s always stopping me from getting my money..worst bank ever.I’m going to cancel my banking with them today..DO NOT USE THIS BANK

  Response from the owner

  Hi. We are disappointed to hear this. If you need further assistance please connect with us on our servicing platforms on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica.^alex

• A

  Abdou Yoni
  1

  This branch is very Recess. if you go there and you don’t speak Spanish they treat you different, I went to twice today to do a wire transfer and then they have me going back and forward and she’s say to me she cannot help me and in front of me some Spanish come and then they pull then into the seat this is recess she need to go back to your manager in training or you should guys get her fired

  Response from the owner

  I'm sorry to hear about your experience with our financial center team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica

• E

  Erika Quiles
  1

  This bank is packed and only has 1 teller and she is super slow and ppl are complaining and one of the ladies from the desk said in spanish "keep complaining and make you guys wait more longer" Very rude!!

  Response from the owner

  Hello Erika. We are disappointed to hear this and would like a chance to connect. We'd like to know more. We apologize for this experience. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Privately message your name, ZIP code, phone number, and best time to contact you. Please remember: Don't include account numbers or Social Security numbers for security reasons and check to ensure you are using our verified accounts. A member of our Social Media Client Care team will be happy to review your concern. ^nicole

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  Michelle Raza
  1

  Horrible bank, they only employ one teller the wait line will take you almost a whole hour if you have anything to do that is outside of the ATM area.

  Response from the owner

  Hi Michelle. We understand your frustration and know your time is valuable. We’ll certainly be sharing your feedback with our leadership team. We offer convenient alternatives for some transactions available at the financial center. Please let us know if you have questions about handling these items through Mobile Banking, ATM, or ATM with Teller assist. If you don’t have our mobile banking app, here’s how you can sign up: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. Please connect with us on our servicing platforms on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^susan

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  Special K
  1

  The worst experience I have ever had in my life. For this specific reason I AM DONE WITH BANK OF AMERICA . AND YOU CAN THANK THE MANAGER AT THE CONVERY BLVD. LOCATION, GAVE ME FALSE INFORMATION AND MADE WASTE MY TIME GOING ALL THE DOWN TO THE BANK

  Response from the owner

  We are disappointed to hear this and would like a chance to connect. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Privately message your name, ZIP code, phone number, and best time to contact you. Please remember: Don't include account numbers or Social Security numbers for security reasons and check to ensure you are using our verified accounts. A member of our Social Media Client Care team will be happy to review your concern. ^ines

• a

  analis rivera
  1

  Worst experience ever to be treated by the district mangwho has no courtesy toward customers. It's a shame.

  Response from the owner

  Hi Analis. We'd like to find out more about your experience. Please connect with us on our servicing platforms on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^mark

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  Eugene Goldman
  3

  Arrived around 9:15 today. 7 people in front of me and 1 (one) teller working . I'm pretty sure this is the busy time of day and would hope more than one teller is usually present.

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  Elaine Jasko
  5

  I opened an account today and was assisted by Carlos Martinez, the Relationship Manager for this branch of BOA. Carlos took his time with me and explained the services the bank offers, downloaded the BOA app onto my phone and walked me through my first deposit at the ATM machine. What a professional and friendly gentleman. My thanks to Carlos and kudos to Bank of America for having this fine young man representing their organization.