Bank of America (with Drive-thru ATM) Langhorne Rd, Lynchburg

Bank of America (with Drive-thru ATM) Reviews

• T

  Tiffany Nowicki (DrTSP)
  1

  I have spent the last week trying to open a business banking account with this branch. I filled out the application online. They sent me an email the following day asking for articles of incorporation. I returned them within the hour. I waited over night and tried calling the bank numerous times (FYI they will never answer their phone). I emailed. 2 days went by, no response. I come into the the bank at 3:45 (I had to leave work early to come in). The teller tried to send me home because they were closing in 15 minutes. I informed him if I had to leave with no answers I would have to take my business elsewhere. The teller asked me to have a seat and wait for the business banker. The business banker looked up my application and verified the account had not been open. His response was it’s probably sitting in some general email. Great. My confidential information. Anyway, to add fuel to the fire he said he would be happy to open an account for me BUT he’s about to go home so I’ll have to come back another day. Well, Bank of America just lost my business.

  Response from the owner

  Hi, Tiffany. We are disappointed to hear this and would like a chance to connect. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Privately message your name, ZIP code, phone number, and best time to contact you. Please remember: Don't include account numbers or Social Security numbers for security reasons and check to ensure you are using our verified accounts. A member of our Social Media Client Care team will be happy to review your concern. ^alma

• W

  William Coleman
  3

  I miss my old bank. This BofA location is friendly enough, but I miss feeling like I knew everyone working at my bank and like they knew me. Banking here feels more like a transaction that flows smoothly, but lacks a personal touch. Would I recommend this bank to anyone? No. If someone wanted to bank here would I try and dissuade them? No. It's a decent bank. I'm just not in love.

• R

  Rebekah Taylor
  3

  There is usually a lengthy wait & no bathroom! What kind of customer service is that? This pregnant lady is a little disappointed.

• M

  Mindful Chaos
  1

  Closed on Saturday. Only 1 other one open now in the area and it's beyond packed... :-/

• O

  Olaoluwa Apata
  1

  So disgusted that I have to wait for almost 2 hours at your bank today and yet unattended to. You deserve 0 star.

• L

  Lynchburg Guide
  5

  Great staff, always willing to help answer my questions!

  Response from the owner

  Thank you for the positive review about your recent experience with Bank of America. We appreciate you taking the time to let us know.

• M

  Miyahs Toy show
  1

  Short staff and NEVER ANSWERS the phone