Bank of America (with Drive-thru ATM) Bullsboro Dr, Newnan

Bank of America (with Drive-thru ATM) Reviews

• s

  sinan onal
  1

  be careful after atm, u r dropping by to withdraw 20 bucks and getting hundreds of dollars damage. some officials work w cheap architects although they have bank of america behind them

• N

  N S Prasad
  5

  Bank of America with drive through ATMs. Located on Bullsboro across from Kroger and McDonalds close to downtown Newnan. Limited service due to COVID. Open Monday through Friday 10am to 4pm and closed on Saturdays and Sundays. The drive through service was replaced with drive through ATMs around COVID. Can get busy and expect long lines as this is the only Bank of America location in Newnan. Bank of America has two other ATMs in Newnan.

  Response from the owner

  Thank you for being a valued Bank of America customer. We appreciate the positive review about your experience.^alex

• L

  Leonard Arambam
  5

  Charles the manager there is great! He helped me out with my notary requirements and was very patient to take care of my W- 8 documents. I really appreciate their customer first culture and helping us with anything that they can help with! Have been banking with BOA for last 9 years

  Response from the owner

  Thank you for being a valued Bank of America customer. We appreciate the positive review about your experience.

• G

  Greg McBride
  3

  Generally like this place, just depends on the time you arrive. There have been many occasions I’ve seen 6-8 people in line and just had to turn around and leave because I don’t have the time to wait because usually only one teller. The manager, Charles is really good.

  Response from the owner

  Hi, Greg. We are sorry that we did not meet your expectations and know that your time is valuable. We appreciate you coming in and you may be able to save time in the future by using an ATM or our mobile app. Signing up is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. If you have any questions or an account related concern we can help with, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Joseph

• K

  Kathryn Rago
  4

  Newnan location was often closed...now It is it is open again

  Response from the owner

  Hi Kathryn. Thank you for the review about your recent experience with Bank of America. We appreciate you taking the time to let us know. ^tasha

• J

  Jeremy Shirey
  1

  I had an appointment on a Friday at 10:30 and even got a reminder the day before that I had the appointment made from Bank of America and I show up to the office and they are closed. Why was I not notified of the change? I took time off of work for this. Very disappointing.

  Response from the owner

  We are doing our best to remain open to serve our clients while implementing changes within our financial centers to follow CDC and government guidelines. As such, some locations may be either temporarily closed or operating at adjusted hours. If you’d like to visit an alternative financial center, please click the following link for the most up-to-date info on our centers: http://go.bofa.com/Locator. Also, when new information is available regarding openings and hours, the website will be updated.

• A

  Angie Chicko
  2

  To many times the ATM isn’t working, the drive thru is closed permanently and the doors are locked. Went by today to make a cash deposit, ATM didn’t give an option for deposit!!!! Bank was closed at 4:00! This location is on Bullsboro. About time to make a change!

  Response from the owner

  Hello Angie. Thanks for letting us know. We’ll fix it as quickly as possible. We apologize for any inconvenience. Some locations may either be temporarily closed or operating at limited hours. Here is a link that can help you quickly find your nearest locations and hours: https://locators.bankofamerica.com/. Your feedback is very important to us and we would like the opportunity to speak with you. Please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Thank you. ^susan

• B

  Bruce Emory
  1

  To be one of the largest banks, you would think the leadership would have a great customer experience. With over 30 minutes of hold time makes wanting to do business with them difficult. As a consumer how did we allow them to get so large and put the smaller banks with great customer service out of business. Though this is not the first time to wait on hold 30+ minutes, try going to the branch and have to wait 30+ minutes in line to get service. Very frustrating. I can fix their issue if they don't know how.

• B

  Breanna DeJesus
  1

  Hours listed are wrong they are not open until 2pm on Saturdays

  Response from the owner

  Good morning Breanna, we value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^michael

• j

  jawoodford
  1

  Would give a zero if I could. Always a line place has 6 teller windows only 1 or 2 ever open. Managers always have an excuse and never a good one. 1 teller on duty and 3 managers standing around, you would think they would have at least one of the managers open another window. Thank goodness I only have to go here once a month.