Bank of America (Lobby Service Only) County Rd, Clermont

Bank of America (Lobby Service Only) Reviews

• D

  Dan Ayers
  1

  Never has any appointments within 2 weeks. There is really no reason to continue banking with a brick and mortar bank anymore ... i have to drive 15 miles to other Bank of Americas because this one never has anything available for two weeks.

  Response from the owner

  It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^christian

• S

  Sade King
  3

  Bank of America...Why can't a member just get a print out of Your Balance without Doing a transaction.. I have experienced that at several locations sometimes you just want to know your balance without taking money out or putting money in print it out. But if you go to another ATM where you have to pay a fee you will get a printout . Bank of America do better it's a simple print out.

  Response from the owner

  Hi Gloria, thanks so much for providing this feedback to us. While Account Balances are unable to be printed via ATM without a transaction being completed, clients are able to view their balances on screen. Additionally, clients can conveniently access their account balances and transaction activity right from within Online Banking or by using our Bank of America Mobile Banking app to check your balance on the go from your phone or smart device. If you happen to need any additional assistance with your account, or have questions regarding Online/Mobile Banking, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^matt

• J

  Jared V
  2

  Slow service, awful hours. I have to rearrange my day if I need to go in because they are only open 7 hours a day and lock their doors at 4pm on weekdays, and I have a normal 8-5 working day so it's really a hassle when I have to go. Every time I have had to go to a teller there is a lengthy wait. The only time I spend less than 15 minutes in this location is when I help myself to my safety deposit box, which I am able to do without having to interact with any of the staff. Their Drive Through ATM seems to be broken or misbehaving in some way about 20% of the time I use it.

• c

  chdwick MN
  2

  The tellers are GREAT at this bank. But whomever decides scheduling and staffing should be fired. EVERY TIME, 1 teller on drive thru, 1 teller at counter, 79 people in line, and 2 hosts standing there doing absolutely nothing. Oh, theyll ask you if you want to use the atm. If I wanted to use it, I WOULD HAVE!!! Idiots, open more teller drawers!!!! Its that simple. BOA sucks compared to wells

• R

  Robert Pregitzer
  5

  I went in Friday to get information about opening a new account. As soon as I walked in I was greeted before I could sit down. I was expecting to wait for aleast 10 minutes. Alexandra was helping from another Clermont branch, she setup my new account, explained details of the account and the mobile app. The branch manager stopped to say hello and asked how everything went. This was the best overall experience with any bank that I have ever used in Florida. Thanks for the excellent service. Robert Pregitzer

• K

  Kimberly Houston
  1

  I get solicited for a new credit card every time I go to a certain teller. For the past 5 yrs! I even say I don't want a credit card before she starts her presentation, and that doesn't stop her. I have to explain why I don't want it, to her. It's HARRASMENT. STOP I don't accept solitation at my home and don't want it at my bank

• j

  joel cruz-davis
  2

  I had to stray from my local BOA and go to Clermont for business. Horrible experience. Rude and incompetent staff. They refused to honor my appointment and took over an hour to complete my transaction. A line quickly formed behind me to the door, and no one was happy.

• A

  April Dean
  1

  Save your time and money go to Chase. I have never been to such a slow bank in my life. I’m always short changed on my checks that I cash. They need to get new workers here!!

• J

  Jon Wagner-Holtz
  5

  Out of all the other BofA's in central Florida, the team here has to be the most efficient. The Manager always greets me when I walk in and walks me to a teller which are very rarely busy.

• V

  Vanessa Barber
  4

  Greeted at door. Ladies at the counter were very nice. Did not hound me about opening new accounts, asked just once and when I said no thanks they we pleasant and we left.