Bank of America Financial Center W 47th St, La Grange

Bank of America Financial Center Reviews

• g

  geovani barraza
  1

  I scheduled an appt for a wire transfer between 3:30 and 3:45pm at this branch. There was only one teller actively working, from what I could tell. I could be wrong. I had to wait in line to inform the teller I had an appt. The teller told me someone would be with me in 2-3 mins and to have a seat. I had to actually make a call into the branch to let them know I was physically waiting in the lobby to be attended because I had already been waiting 20 mins. Someone finally told me it would only a couple more minutes. It's all about expectations people. Why schedule an appt if it will not be honored? Why tell me 2-3 mins when it's really +20mins? Time is money and money is time. Maybe it's time to move my money elsewhere? 😳

  Response from the owner

  I'm sorry to hear about your experience with our financial center team. You may also be able to save time by using online banking to send your wire transfer. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica

• b

  brayan bautista
  1

  I work for a business that deposits everyday and the Bank of America near me was closed so I made the 30 minute hike. I walked up to the teller and said she couldn’t do more than 3 deposits at a time. We argued back and forth and she wanted me to leave 7 deposit slips in the nightly drop on a Friday when my company needs the money in the bank today. The teller deposited 3 then took a customer pushing me to the side and then depositing the next 4 but in all it took 9 minutes she could’ve done 7 deposits in less than 6 minutes. Very rude.

• D

  David Buckley
  2

  Very unreliable branch. If you prefer a teller to using their ATM, it’s hit or miss. On-line says the branch is open (assuming the lobby too), but sometimes when you get there, a sign on the doors says “temporarily closed”, (at times they are open too). Get your act together B of A!

• A

  Anna M Haley
  5

  The staff is always kind, courteous, and very helpful. Been banking here for years and do not intend to change.

  Response from the owner

  Hi Anna. Excellent! Thanks for sharing your experience and positive feedback about Bank of America. We value having you as a client. ^susan

• a

  a. jovica
  1

  I am waiting 35 minutes to deposit a check!!! Only 1 person is working over here This doesn't make a sense. Please avoid this bank

  Response from the owner

  Hello. We offer convenient deposit options at our ATMs or save yourself the trip by using Mobile Check Deposit on our Mobile App. ^rosie

• J

  Jeanette Aguilar
  5

  Great customer service, the tellers are really friendly and very helpful.

  Response from the owner

  Good morning Jeanette. Thank you for choosing Bank of America for your financial needs. We’re glad to hear the process went smoothly. Thanks for taking the time to let us know. ^michael

• S

  Sebastian Cyran
  3

  Branch does not open at 9. It opens at 10am.

• C

  Conway Bennett
  1

  How can you be closed at 3:00 PM on a Friday?

• D

  Derrick Hesser
  1

  Branch is closed as of today. No opening date.