Bank of America Financial Center Bell Blvd, Queens

Bank of America Financial Center Reviews

• L

  Liana Lu
  4

  Came here today to open an account. Was greeted by Elaine. She was patient and kind enough to get me a bandage as I got a paper cut on my way over. Luz and Elaine both helped me with opening my account and they were thorough and very friendly. Good and professional service.

  Response from the owner

  Excellent! Thanks for sharing your experience and positive feedback about Bank of America. We value having you as a client.^alex

• G

  Grace Lin
  5

  Brian is very nice and patient. He is knowledgeable and professional. With Bryan’s help, it makes my trip so much easier. Btw, I like the new lobby, its bright, clean and organized.

  Response from the owner

  Hello Grace. Thanks for letting us know how helpful Brian was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^tasha

• J

  Jennifer
  1

  Purely racial discrimination place. my father , a immigrant speak limited English, went to the branch recently and the personal banking clerk Miyoung Kwon discriminated him and said : CHINESE go to Flushing!!!! I can’t believe how can an asian herself discriminated other Asian like this. Worst banking experience ever

  Response from the owner

  We're disappointed to hear that your experience with Miyoung wasn't at the level you expected. We'd like to learn more about what happened. Please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^christian

• C

  Chenyang Wang
  5

  Where to start ok let’s try.At age 10 my father pounded in my head son you only have one friend in this world.And that’s your banker.You are going to need them for the rest of your life.As an adult I always thought cash was king.Miyoung explained to me cash is good but credit is king.That’s why I took out a auto loan.That’s why I took out a credit card.And soon I will take out a home loan.As Miyoung walks me through the steps.I need to do to make this happen.Ok that said Miyoung does much more than that.See set’s up my BoA Apps on my phone.Miyoung set’s up my E mail on My phone.Miyound set’s up my passcode and other things.I don’t even know.Miyoung is my hero.Miyoung cares about me.That’s why I tell my friends and family to bank of BoFA.And see some home cooking like me.

  Response from the owner

  Hi, Chenyang. Thank you for the positive review about your recent experience with Bank of America. We appreciate you taking the time to let us know. ^Joseph

• P

  Paige Rothman
  5

  Recently remodeled, respectful and helpful staff, private offices for 1:1 services, quick and efficient

  Response from the owner

  Thank you for the positive review about your recent experience with Bank of America. We appreciate you taking the time to let us know.

• Y

  Yoon Kim
  5

  Luz and Eric they are amazing Kind and make it been in good hands ☺️

  Response from the owner

  Hi, Yoon. Thanks for letting us know how helpful Luz and Eric were during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^alma

• Z

  Zhang Harrison
  5

  The service is good, the queue is small and the speed is fast!

  Response from the owner

  Excellent! Thanks for sharing your experience and positive feedback about Bank of America. We value having you as a client.^alex

• S

  Sean
  5

  A clean, well organized, and efficient branch of BoA. I can personally attest to the good ethics and customer service exhibited by Phillip, the branch manager, and Eric, the relationship manager. If you are a Bank of America customer or will be, this is a great location to use for personal and business needs. Ask for Eric!

  Response from the owner

  Hi Sean. Thanks for letting us know how helpful Eric and Philip was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^susan

• B

  Basem Jad
  5

  I was there today best experience ever Andrew thank you very much for your help

  Response from the owner

  Hi, Basem. Thank you for the positive review about your recent experience with Bank of America. We appreciate you taking the time to let us know. ^izzy

• S

  Shooter L
  1

  I came here to Chang 100$ quarters ,30$ Dime , 20$ penny’ I asked the teller if I can have a plastic bag , because I see there are many plastic bags behind the counter. But the teller refused me very rudely . So I have to put all the coins in my pockets. Never come back to this bank .

  Response from the owner

  Hello. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^michael