Bank of America Financial Center N Tom Darlington Dr, Carefree

Bank of America Financial Center Reviews

• J

  Jordyn Bass
  1

  SLOWEST bank of my life. If you come here be sure to plan a whole afternoon out of it. Awful customer service. Awful everything.

  Response from the owner

  Hi Jordyn. I'm sorry your experience with our financial center team wasn't what you expected. Your feedback is important to us, please connect with a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^jazmin

• c

  chris kirby
  5

  The customer service is unparalleled at this location, the people are so nice and they get in you and out of there so gosh darn fast! I worked with Cody and man, he's a gentleman and scholar. He went above and beyond for me and I'm grateful. Go to this Bank of America for all your banking needs.

  Response from the owner

  Thank you for the positive review about your recent experience with Bank of America. We appreciate you taking the time to let us know.

• D

  Dawn T
  5

  We made an appointment at this branch to change the filing status of our LLC, which had been erroneously recorded as an S-corp several years ago at a different branch. Our appointment was with Joseph, and it seemed as if BofA's online appointment system had accidentally double booked him. He was with another customer, but came over to us in the waiting area and apologized and said his manager would be right with us. The manager, Leah Perry, came over right away, verified our IDs, wrote up the new documentation and had us sign off in very short time. Everyone we encountered was very polite, and seemed to operate at a high level of efficiency. I have had to wait longer than that just to make a deposit at some other banks. We would definitely do business here again!

  Response from the owner

  Hello Dawn. Thank you for the positive review about your recent experience with Bank of America. We appreciate you taking the time to let us know. We value having you as a client. ^nicole

• J

  John H. Burrow
  1

  This bank 's ATM Machine took my card and $200.deposit. Jan, 30th, 2020. I was sent away by that locations manager to file a written report! The $200. debit showed on my computers account. The staff there are not very effective at solving simple problems. "AVOID"

• R

  Ronald Colton
  2

  No drive up. No drive up ATM. Stood in line 5 deep while single teller talked at length with old friends. Manager stood...ignored line and walked back to his desk. Have I had a worse banking experience? Probably...but not recently.

• P

  Paul Scortea
  1

  You have to close exactly at 4 sharp, horrible bank .. open until 5 lossers. Will cancel all the accounts with you just because there are better options

• R

  Randy's Restoration
  1

  Worst banking experience ever! I will never set foot in a B of A branch again.

• t

  tary 007
  1

  No one answers the phone. No human beings anymore only remote customer service who pass u on to another number and another phone loop

  Response from the owner

  We are sorry that we did not meet your expectations. Your feedback is very important to us and we would like the opportunity to speak with you. Please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica