Bank of America Financial Center State St, Newburyport

Bank of America Financial Center Reviews

• M

  Michael Roux
  1

  Talk about being unprofessional I am appalled at how rude and inconsiderate this employee Jenny my check was written out to me clearly it says what the amount is for. As I asked and continue explaining why I think this is accurate 0 I try to reach the owner of the check and she answers a phone call and completely ignores me. I will never return to this branch again, not that she cares

  Response from the owner

  Hi, Michael. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. We sincerely apologize for your experience. If further assistance is needed please connect with our Social Media Client Care team https://twitter.com/BofA_Help on Twitter or click the Send Message button on our Facebook page https://www.facebook.com/BankofAmerica. ^Joseph

• K

  Kathleen Wetherbee
  5

  Great person helped me. Got all I needed done in a timely manner

  Response from the owner

  Hello Kathleen. Thanks for the review! We’re glad to hear about your great experience and hope you’ll consider Bank of America for your future banking needs. ^tasha

• Z

  Zhen Overberg
  5

  Staffs are very knowledgeable, respectful. I feel assured to put money in this bank

  Response from the owner

  Thank you for being a valued Bank of America customer. We appreciate the positive review about your experience. ^jan

• M

  Michael Pellegrini
  5

  This is a nice New England town right on the water. Old and beautiful town.

• J

  Jimmy Donohue
  3

  Great employees, but no real wheelchair access, no ramp in from the sidewalk, you need to be lifted in through a door to gain access in a chair, once inside, you can't get from that entrance to the counter in a wheelchair, there is a flight of 3 or 4 stairs inside the bank :( So great employees, but the facility needs a little work for people like me in a wheelchair to be able to use it without lot's of assistance...

• A

  Anthony Everard
  5

  Very friendly and helpful personal! Awesome customer service