Bank of America Financial Center East Coast Hwy, Corona Del Mar

Bank of America Financial Center Reviews

• R

  Rev Juliana Taylor
  2

  The phone hangs up on you! Just hangs up-very rude when they are holding big balances of your money. No extensions, voice mail, nothing..just a good bye. i am leaving bank of America...The employees at this branch are lovely-but, you have to drive there to accomplish anything, no one returns emails, etc. Very third world-esque.

  Response from the owner

  Hello Juliana. I'm sorry your experience wasn't what you expected.  We’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^mark

• M

  Michael Gomez
  2

  Bank hours have been reduced. Many times they are not open even on the posted hours. Frustrating after being at this bank for over 25 years! I guess BoA strategic plan is to get customers to do primarily 24 hr ATM or on line.

• A

  Audrey Kim
  3

  5 stars for Crystal, 1 star for everyone else. Waited 30+ minutes while some white guy went on his lunch break without looking at us or acknowledging us. Awesome customer service, dude. But Crystal walked me through several transactions and helped me efficiently.

• S

  Scott McAdam
  3

  I generally like the B of A and have been a customer for a very long time, but this branch is just a pain in the posterior because of its location. The parking is often full and it isn't easy in or out.