Bangor Federal Credit Union Hogan Rd, Bangor

Bangor Federal Credit Union Reviews

• C

  Chris Nill
  5

  I have always appreciated the service I receive at Bangor FCU. I have been a member for over a quarter of a century. I keep coming back not only for the service but the wide array of products they offer at competitive rates. It truly is a one stop shop for all my financial needs. It also doesn’t hurt that every time I bring my dog in the staff makes a big deal of it in a good way. My kind of people!

  Response from the owner

  Thanks Chris!

• B

  Barbara Kershner
  5

  I have been using BFCU since I was 21 years old with no credit and bad spending habits and they helped me to become the financially stable person I am today. If it was not for their personal 1:1 touch I would not have been able to get the understanding I needed as a single struggling mother when I started out so long ago. They understood where I was coming from and now I can rely on them to know my name, and give me that same great service regardless of where I am in my life. I am also, so happy to see many of the same great faces over the past 30+ years that I have banked with them, which clearly shows they invest in their team! Travis, for one, has managed many of my loans and now he is the AVP of lending and still takes the time to answer questions when I call. Thank you all for caring about us all at each stage of our lives and giving us great service each step of the way!!

  Response from the owner

  Thanks for your review, Barbara!

• T

  Tracy Smith
  5

  I just refinanced both of my vehicle loans with Bangor Federal Credit Union and the Lending Department went above and beyond to make the experience both easy and beneficial for me.

  Response from the owner

  Thanks Tracy!

• M

  M Khoury
  1

  When is BFCU restoring KASHSA paying interest to 3%, now that the Fed has raised interest rates? Why hasn't it already been done?

  Response from the owner

  Thank you for your feedback! Your concern has been delivered to upper management for review.

• S

  Shania Violette
  1

  A terrible bank. I have never felt as disrespected and looked down upon as I did when I banked with this branch. Whoever is in charge of loans (as of 2017) should be fired, his downright disrespectful tone and unwillingness to listen is not what should be represented in customer service. They won't reach out to let you know about an appearance being needed but expect someone to fork over 6000 dollars even though that's 3x their income. Crooks, will never reccomend.

  Response from the owner

  Shania, please contact the COO at Bangor Federal to discuss your experience more in detail. Thank you.

• m

  mischelle adams
  5

  The girls at the Hogan road branch are always happy to help me. I enjoy transacting business with them.

  Response from the owner

  Thank you Mischelle for your review!

• K

  Kelly Berard
  5

  The amazing employees of Bangor Federal go above and beyond, making sure each members needs are met.

  Response from the owner

  Thanks Kelly!

• P

  Patrick Bassett
  5

  UPDATE: Originally, I left a negative review of this institution due to an error on the credit union's end. It was, however, NOT a financial error and was immediately corrected when they caught wind of it. I received a phone call from a manager (Mr. Abbott) and the entire situation was swiftly resolved. Apart from the initial confusion, my one and only experience here (a personal loan) was very smooth and professional. I will most definitely be doing business here in the future and would highly recommend it. It was a very reasonable credit union to utilize.

  Response from the owner

  Thank you Patrick for your review. We will have someone reach out to you shortly regarding your feedback.

• D

  Debra Bragdon
  5

  Everyone is always so nice here! What a great place to Bank or get a loan with!

  Response from the owner

  Thanks for your review, Deb!

• D

  Dustin Smelley
  5

  Great, friendly staff. Always a joy to work with and willing to help with a smile on their faces

  Response from the owner

  Thanks for your review, Dustin.