BAC Community Bank 1st St, Brentwood

BAC Community Bank Reviews

• L

  Laura “BehaviorMomma” Matlock
  5

  Best banking experience we've ever had! Such a friendly, personable staff -- from Diana, Heather, Marci, & Cindy to the admin staff, Rita & Lisa! We enjoy banking here in a true community setting! (Miss those that no longer work there: Bailey especially, but also Virginia, Sara, & Matthew!) We've never experienced any issues and have always felt very safe!

  Response from the owner

  Thank you so much for your review and your feedback. We are very proud of our staff and the level of customer service they provide on a daily basis. Thank you for supporting our community and banking locally with us at BAC Community Bank.

• E

  Eddie Williams
  5

  I felt very comfortable in the bank as well as outside with a secure setting

  Response from the owner

  Thank you for your review and your feedback. We are very grateful that you choose to support our community by banking locally with us at BAC Community Bank.

• M

  Marguerite Nicholson Quesada
  5

  We have used this bank for 17 years and are very pleased with the location and services. The interest rates are always comparable, if not better than others. The tellers are very friendly and professional. I had one call me once because my signature looked off to her, now that is service! They have always gone above and beyond for my family. I can recommend them highly.

  Response from the owner

  Thank you so much for your review and your feedback. We are very proud of our staff and the level of customer service they provide on a daily basis. Thank you for supporting our community and banking locally with us at BAC Community Bank.

• T

  Travis Taylor
  1

  DONT OPEN A ACCOUNT HERE!! I took my dad who has dementia here to open a account here because it was more convenient then standing in lines at wells fargo... after going through the entire process of opening the account and getting the initial deposit the bank manager took my dads paperwork and account information and said shes shredding it! She acted like I was forcing my dad to open a account here, I love my dad and do everything for him and she embarrassed me in front of every teller at the bank and made it seem I was forcing him. Before we even started I let the banker know I am his full time caretaker and have his power of attorney. Im a full time college student studying criminal justice, I own my own business and my family is everything. I think bankers and especially branch managers should be trained to deal with situations when a person with mental disabilities is opening a account, and know how to assist.

  Response from the owner

  Thank you for your feedback and comments. We apologize for your recent experience. We set a high standard of service and this is not the experience we strive to provide to all of our customers. We would like to hear more about this issue and how we can better serve you in the future.