Arvest Bank S Zero St, Fort Smith

Arvest Bank Reviews

• H

  Haley Rains
  1

  Literally the slowest arvest bank in Fort Smith. Even if you have just one car in front of you, expect to wait 30+ minutes until it's even your turn. Absolutely ridiculous. I've never had a good experience here. Drive the extra couple of miles and go to the one in Rogers Ave.

  Response from the owner

  Hi Haley, we're sorry to hear about your experience and understand the value of your time. We'd like to connect you to a member of local management to listen and learn more about your other visits to this location. ill you please send us your name and contact phone number to [email protected]?

• P

  Paul Hollier
  5

  Great customer service "with a smile", by employees who seem genuinely concerned with making my experience as quick and pleasant as possible. Always friendly and smiling - not a robotic smile, but people who actually enjoy helping and doing a good job. Very efficient workers, so I'm always in-and-out quickly, even if there are a few people ahead of me. I always leave feeling like a valued customer, not just another account number. A special shout-out to Kayla Canada, David Berger, and Kerri Denny; for helping me get in-and-out of my safety deposit box in record-breaking time (compared to my previous bank) on several occasions, as well as for helping me connect with the person in charge of mortgages … who was not available, that day, but they insured that I had all the info needed to contact him/her, at my convenience, as well as making sure to get all the info from me, so that the mortgage person could contact me the next day, by e-mail, with info about getting a VA loan for my next house. Great service, done efficiently, and done right the first time! Color me 100% SATISFIED!

  Response from the owner

  Hi Paul, we’re thrilled to hear about your experience at our Fort Smith location. Thank you so much for your kind words regarding our associates, we will be sure to pass along the message! Please let us know if there is anything we can ever do for you.

• M

  Mary Gray
  5

  The personal, friendly service at the So. Zero branch is why I bank with Arvest, one of the employees actually called me on my birthday and wished me a happy birthday. That's personal service!!!!! Love them.

  Response from the owner

  Mary Gray Awesome! We’re so glad you had a good experience with Arvest. Thank you for your review!

• B

  Brent Lowery
  1

  First national bank is the best in town

  Response from the owner

  Hi Brent, we are sorry to see this one-star review. We would like to learn more about your experience and how we could earn more stars. Would you please send your name and contact number to [email protected]?

• c

  coty dyer
  5

  Thank u Isaac Rodgers and the invoice from juda Allen made it to my wife Samantha tabor's and Sam sicard will start granting issuance for family resources

  Response from the owner

  Thank you so much for your five-star review, Coty!

• C

  Cws
  1

  The location is convenient the bank is clean but the some employees are very rude and their charges have went way up throughout the years back when it was superior bank years ago it was so much better it’s the employees that make the business and a few are very rude and downright mean. Just my personal opinion :)

  Response from the owner

  Cws We're very sad to hear this. We'd like to discuss this with you. Please email [email protected] with your name and phone number or call us at (866) 952-9523 so we can have local management follow up.

• e

  eric gossett
  1

  Do not use. They will rip you off and they just don't care. Sorry arvest tried many times to get you to fix the problem in stead your managers just got rude and lied to my face.

  Response from the owner

  eric gossett We’re sorry to hear about your experience. We would like to discuss it with you. Please email [email protected] with your phone number or call us at (866) 952-9523 so we can have local management follow up.

• C

  Cassity Nichols
  5

  Been an account holder for years with my mom. Soon it'll just be in my name but I'm not in a hurry to leave Arvest.

  Response from the owner

  Cassity Nichols, we’re so glad you had a good experience with Arvest. Thank you for your review!