Arvest Bank N College Ave, Fayetteville

Arvest Bank Reviews

• J

  Joshua Blakely
  1

  This location is extremely slow and has now messed up one of my check deposits and I am now having to file a dispute because someone does not know how to type in numbers. I will not be returning to this location to deposit money again. As a bank I should not have to wonder if they will read and type numbers correctly, this is absolutely unacceptable.

  Response from the owner

  Hi Joshua, we are very sorry to hear that you are unhappy with your experience. We would like to connect you with a member of local management to listen and learn more. Would you please send your name and contact number to [email protected]?

• R

  Ruby Morales
  5

  Friendly helpful people. The Arvest Bank on the corner of College and Township must not have a phone or phone number. I tried calling and got every place but there. EVERYONE acted like it wasn't in existence .

  Response from the owner

  Hi Ruby! Thank you for these kind words! We are so happy to hear about your great experience! We will be sure to share this feedback with the team!

• A

  Amanda Ellise
  1

  Arvest won't change the name on my account even though I have provided my SS card reflecting the name change as well as my driver's license showing the name change. They said they need some other vague "document", but won't tell me what exactly.. I guess my state issued and federally issued documentation wasn't substantial. The clerk I talked to was fairly rude during the encounter and would not clarify what type of document I needed to bring in and kept referring to my legal name as my "preferred name". Startlingly incompetent.

  Response from the owner

  Amanda, we'd like to learn more about your experience. Could you please send your contact information to [email protected] so we can connect you with local management?

• N

  N. Alan Hill
  1

  Slowest training location. I get consistent slow, unprofessional service at this location 4 of 5 times and I'm trying to be generous. Only one other car in line tonight. 2 Tellers inside talking and laughing while 1 other helped the only other car. No greeting, only minimal acknowledgement.

  Response from the owner

  N., we’re so sorry to hear about this. We’d like to discuss it with you. Please email [email protected] with your phone number or call us at (866) 952-9523 so we can have local management follow up.

• m

  makaylia porter
  2

  The customer service is nice but don’t deposit any money on a weekend, EVEN if they are open and you give it to a teller because it takes 42 hours apart from said SAT AND SUN and all of Monday before they will give you your money. How that equals 48 hours? Your guess is as good as mine.

  Response from the owner

  makaylia, If you would let us, we'd like to listen and learn more about your experiences. Would you please email [email protected] with your phone number so we can have management follow up?

• J

  Jordan Smith
  3

  Literally the slowest Arvest in all of Arkansas. Visit regularly and always here a good 10-20 minutes (or more) in drive through. 3 stars because the employees are always nice, at least!

  Response from the owner

  Jordan, we are truly sorry to hear about this. If you would let us, we'd like to listen and learn more about your experiences. Would you please email [email protected] with your phone number so we can have management follow up?

• R

  Ralph Ireland
  5

  I have used Arvest for many years.The staff is always friendly! More of a family type feeling for me everytime.Great coffee and popcorn aswell!.Need special attention? Thay specialize in that!

  Response from the owner

  We're so thrilled to hear this, Ralph! You are a valued customer and we appreciate your business. Thank you for banking with us and for leaving a review!

• N

  Natalie
  5

  A nice, clean bank. They were very polite and helped me set up an account and get some docs notarized

  Response from the owner

  Hi Vanessa, we’re so happy to hear about your experience at our College Avenue location in Fayetteville and want to welcome you to the Arvest Family! Thank you so much for your review!

• r

  robert murphy
  1

  This one has to have some of the slowest workers I have ever see. Mainly the guy workers. Expect to be here 20min to do anything. Better off going to a different Arvest.

  Response from the owner

  robert murphy We’re very sorry to hear about your experience. We’d like to discuss it with you. Please email [email protected] with your phone number or call us at (866) 952-9523 so we can have local management follow up.

• L

  Lauren Dalton
  5

  Quick, simple and friendly customer service from Tara!