Anthony Jordan - State Farm Insurance Agent E Broad St, Blacklick

Anthony Jordan - State Farm Insurance Agent Reviews

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  madison boyd
  1

  Unfortunately, I will be switching agents. I talked to Anthony personally about a problem I was having with my vehicle claim. He promised to call me back, never happened.( I left messages also ) In my personal opinion he is only concerned about getting new clients for commissions. You have a personal State Farm agent, to represent you. This does not happen here. My issue is still unresolved. Costing me up near $600.00, After I payed my deductible. Update 5-13-2022 Responce to Anthony Jordan. I am a client there. I will be changing. All of the accusations are true. You have never called me back. You have never taken the time to address my problem. That is the reason I have an agent. I have now paid up to $600 over my deductible to get my car fixed. Madison Boyd is my web handle. D Boyd

  Response from the owner

  Hi Madison- It appears you have left a review for the wrong agency as you dont appear as a policyholder in our book of business. We wanted to make certain of your status as a policyholder with our agency so we met as a team this morning to verify if anyone from our team has spoken to you directly. We definitely hate to hear your experience and will work with corporate to find your current agency for resolution. Please consider removing this review from our business profile given the circumstances. Also please email the office directly at [email protected] for us to connect you with your current agency for timely handling and resolution. Thanks again for reaching out.

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  Jon Amos
  5

  Professional and Full of knowledge. Anthony and his entire staff are always so attentive. Helping me with all my financial services and needs. Future planning was very important for myself and Family. They made that happen. Best State Farm in the city!

  Response from the owner

  Jon! Thanks so much for taking the time to leave us a review. We appreciate working with you and glad we've been helpful to you on your financial journey!

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  Graffitiking11
  5

  I’ve encountered nothing but exceptional customer service and support from this agency and would highly recommend to others who are looking for a family friendly environment. Anthony Jordan does what’s best for his customers financially and emotionally and ensures each family can feel safe in the hands of State Farm. As for his employees they deserve the credit due and I have not experienced anything less than satisfactory. His account representative Courtney is a very welcoming and caring employee and I feel good knowing I can confide in her to assist with any needs knowing she works to provide the best experience possible and for that I am grateful for all the help they provide. 10/10 would recommend 🙏🏼

  Response from the owner

  Thanks so much for taking the time to review and share your experience! We appreciate you!

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  Charles Maynard
  5

  I'm new to insurance shopping and got into contact with Courtney, who is by far one of the best representatives I've ever been in contact with at any business. She actually put me into contact with Anthony Jordan himself who walked me through the insurance buying process and all of the different types of life insurance without pressuring me to actually get it through him. I ended up going with this office for my insurance needs and they've treated me great ever since, I know I can always get in contact with somebody at the office and it's been a pleasant experience everytime. I would highly recommend them regardless of whatever your insurance needs are, at the very least they'll be able to steer you in the direction you need to go and they don't get upset when you ask questions because they see you as a person and not just a number.

  Response from the owner

  Bradlee- Thank you so much for your review! Our office is grateful for your kind words and having you as a policyholder!

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  Sefanit M
  1

  Extremely unprofessional to the point of being told I wouldn’t “shut up” and that they couldn’t do anything for me. Poor follow up. All reps are useless and just say they can’t help you and to wait for a call back. . . . In response to your reply, yes we did have a conversation an hour ago with a guarantee that I would receive a call back from your manager. Which I haven’t, hence the “poor follow up” comment. If this action was not going to be completed by EOD, then I should have been notified. Especially since I am waiting for my only car to be removed from the impound lot where it was taken last week when your towing company didn’t tow it in a timely manner. And the previous convo I was referring to was not from today it was from last week with your rep, Sandy.

  Response from the owner

  Hello and Thank You for your feedback. We always want to respond to any review positive or otherwise. After the great and friendly conversation we had today in which we described what our claim partners were doing to achieve resolution to your concern and what our office collectively has done to help assist with that process we are surprised to hear your viewpoint currently. We're hopeful that you have a much more positive experience in the future and we will do all we can to ensure of that. Please feel free to email any concerns directly.

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  Catherine Drolet
  5

  Chris Sparks helped me through a short timeline to close on a new property. Chris was in front of the mortgage and title companies with timely and accurate information. Thank you for making my insurance decisions clear and concise. I highly recommend Anthony Jordan, his services and especially Chris!

  Response from the owner

  Catherine- thanks so much for your review and mentioning Chris & our team! Chris, Sandie, Courtney, Nancy and Mattney work really hard to make sure all of our policyholders are well taken care of. We're happy to assist!

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  Corrie Rumple
  5

  Anthony and his team are always quick to respond even when I text questions about my policy. They truly care about their clients. In fact they called recently just to tell me my premium had been reduced :) I highly recommend!

  Response from the owner

  Thank you so much for your review Corrie. You and Mike are awesome to work with!

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  carl williams
  5

  Great staff very knowledgeable and kind. I love my calendar!! best office in Columbus

  Response from the owner

  Carl- we appreciate you and your family. Thank you for sharing!

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  Matthew Sellers
  5

  I called in and talked to Chris Sparks. He was super efficient with mine and his time! He made sure I understood everything and answered all my questions. Great customer service and was quick and simple! Definitely recommend!

  Response from the owner

  Awesome to hear of your experience with our office and Chris. Thank you for taking the time to let us know!

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  Jeffery Patrick
  5

  Insuring our car and house was simple and affordable. We strongly recommend Chris Sparks. He was always available, answered all of our questions, was very professional, and a pleasure to work with.

  Response from the owner

  Thanks so much for your review of our office and Chris. We appreciate that you found the process simple and that you were able to find what options you were looking for.