Amscot - The Money Superstore Okeechobee Blvd, West Palm Beach

Amscot - The Money Superstore Reviews

• T

  Tracey Copeland
  2

  Unfortunately I have the opportunity of using amscot on a regular basis. But at this particular location I'm Okeechobee and off of military. They have the worst customer service ever there's only one person in the entire store that attempted to be nice. And also they give out counterfeit bills I have gone to my bank and they would not accept two out of the three twenties that they've given me and one of the 100s that I received. If you guys read these reviews do something about this store.

  Response from the owner

  Thank you for your feedback. We apologize you had a bad experience with us. If you would like to discuss further, please give us a call at 1-800-801-4444.

• K

  King Key
  1

  The worst experience I've ever had cashing a check!! They literally had me waiting an hour to cash my check, even though there weren't busy, absolutely nobody in the store. I promise you I will never go to this establishment again. THE WORST!

  Response from the owner

  Thank you for your feedback. We are sorry that you had a bad experience with us. If you would like to discuss, please give us a call at 1-800-801-4444.

• a

  aldo perez
  1

  Inefficient costumer service and they make you to waste your time. I'd never come back and definitely don't recommend it. Those people who work there should look for another job.

  Response from the owner

  Thank you for your feedback. We apologize you had a bad experience with us. If you would like to discuss further, please give us a call at 1-800-801-4444 so we can assist in resolving your concerns.

• K

  Kghunchobandz
  1

  I got a money order from amscot the customer rep. Told if I needed the cash back to keep the receipt and I can get a full refund.I didn’t need the money order, I came back to return the money order and they charged me to cash the money order instead of returning the money order for my full refund. If I known that I would of went the bank or the post office to get my full refund for free but my car is in the shop and I don’t have transportation to get around so I had to cash the money order but I was so disappointed and dissatisfied with amscot policy and the customer rep. That lied to me if you get a money order from amscot or anywhere if you have a bank cash it there or if you can go to the post office and cash it for free,Amscot should change their policy about refunds with money orders.

  Response from the owner

  Thank you for your feedback. There is never a fee to purchase an Amscot money order. Please allow us the opportunity to address this issue with you at your earliest convenience by calling our customer care line at 1-800-333-6130. We look forward to resolving this for you!

• A

  Alexandra Pierre
  1

  Horrible customer service skills they always have a nasty attitude if you don't like your job simply leave

  Response from the owner

  Thank you for bringing this to our attention! Our customers mean everything to us, and we pride ourselves on delivering the kind of customer care and attentiveness Amscot has become known for. Please call our customer care line at 1-800-333-6130, so that we can learn more about your recent visit and take the right steps to ensure your next Amscot visit is a great one.

• D

  Da Real
  5

  Google, you have your information wrong. Amscot closes at 8:00pm not 9:00pm I spent $10 on Lyft for nothing because of this inaccurate data

• S

  Skyler Sampsell
  1

  Awful staff, unwilling to answer questions over the phone, they just hangup on you. Also the place looks so ghetto that it makes you not want to walk in.

  Response from the owner

  Thank you for sharing your recent experience. We’re disappointed anytime we hear that a customer’s visit fell short of the standards we strive to meet. Please allow us the opportunity to address this issue with you at your earliest convenience by calling our customer care line at 1-800-333-6130. We look forward to resolving this for you!

• R

  Regina Pugh
  5

  Very nice staff.Also it is never busy they get you in and out

• T

  The Mike
  5

  I was happy with their service.

  Response from the owner

  Thanks for choosing Amscot!