Amscot - The Money Superstore Big Bend Rd, Riverview

Amscot - The Money Superstore Reviews

• C

  Carmen Brito
  1

  I had gone there 2 times, in the first time the guy told me that the system was down but he let me asked him and when I told him that I need to know how much in $ was equal to 280.000 Colombia pesos he said that. I returned again today the girl told me that she didn’t know and the other one that I said I want to send money to Colombia told me that I need to wait for nothing cause it was my turn but I felt that they didn’t want to attend me so I left.

  Response from the owner

  Thank you for the feedback. We apologize for the experience you had with us and have forwarded your feedback to the District Manager for the area. If you would like to discuss this more, please give us a call at 1-800-801-4444.

• J

  Javon Black Tv
  1

  Worst service ever I had an issue and they lied and said they could not fix it. But in the past it was done no problem. I HAVE NEVER GIVEN AMSCOT A PROBLEM BUT AFTER TODAY IM DONE I WILL NEVER USE THEM AGAIN OR RECOMMEND.

  Response from the owner

  Thank you for your feedback; if you would like to discuss, please give us a call at 1-800-801-4444.

• S

  Sapphire Sherrod
  2

  Service was okay. I had to sign the new customer agreement and the clerk walked away while I was reading the terms. She serviced another customer who was behind me and made me wait for her to finish. It wasn't long, but I did think it was a little discourteous to not say anything to me and just walk away. I probably wouldn't come here again because I believe she was the manager.

  Response from the owner

  Thank you for your feedback. We apologize you had a bad experience with us. If you would like to discuss further, please give us a call at 1-800-801-4444 so we can assist in resolving your concerns.

• h

  hotboilep
  5

  Lady named Nina I think it was. Very helpful on helping me get advice on something and even went out her way to help me fill out paper work. Good service

• M

  MrsOrganics
  1

  The ladies that worked the night of December 2, 2019 were extremely rude and disrespectful. The customer service was horrible. The ladies spoke to myself and my husband with such horrible attitudes. I wish there was another Amscot closer to me.

• I

  Ishita Patel
  1

  They don’t know what services they provide! Called and was told yes, when I got to store the person at window refused! Mind you I was waiting at window for almost 20 minutes before the person can come out and refuse the service. Basically wasted my time.

  Response from the owner

  Thank you for your feedback. We appreciate every customer who chooses Amscot, and we strive to offer all our products and services at a very competitive value along with the convenience and level of service you’ve come to expect. If you would like further information about Amscot’s rates and policies please call our special customer care line at 1-800-333-6130 so that we may assist you further and answer any questions you may have.

• A

  Amanda Candelaria
  1

  Lady was rude as hell my son was in the ICU I asked for them to hold a payment for one day till I got out and they took the payment from my bank next day without any understanding or trying to work with me before I was able to make sure my account wouldnt overdraft

• N

  N. B.
  1

  Rude unprofessional staff. No sense of customer service. I will file a coplaint with corporate office to make them aware of this location. Name of staff Member Patrice

• c

  craughify
  2

  Just went into this location for a payday loan. Ended up being a 30 minute process with me watching people come in after me and being instantly helped. And they decided to take their time with me.

• N

  Natasha Taylor
  1

  Rude customer service. Looking for corporate number to complain.

  Response from the owner

  Please give us a call at 1-800-801-4444 to speak with someone to assist you.