Ameris Bank Riverside Pkwy, Lawrenceville

Ameris Bank Reviews

• M

  Maryann Marshall
  5

  We have banked here for a dozen years. They have been courteous and helpful. The small, local bank atmosphere is refreshing because we get individualized attention. They were particularly compassionate and helpful as we went through the necessary transitions after my husband's passing. I cannot imagine that approach at a big-box bank unless I was independently wealthy.

  Response from the owner

  Hi Maryann Marshall, we are very happy to have provided you with such a positive experience!

• E

  Ethan Seal
  1

  I have never been treated like that at a bank before. Totally bizarre. If i could give 0 stars i would in a heartbeat. I look forward to getting my money OUT of this bank this coming week and finding a bank that treats there customers with respect. I've been to banks with incompetent employees, I've been to banks with rude employees. This bank had an employee that managed to be both. A bit of advice, avoid this bank, until they clean house of the disgraceful employee they have. Until she's gone, I can't fathom letting this bank hold onto my money.

  Response from the owner

  Ethan Seal, we regret to hear this. Please reach out to our Experience Officer at (803) 343-5067so we may gain better insight on your experience to address this.

• P

  Paul Alves
  1

  Don’t waste ur time go to another bank

  Response from the owner

  Paul, we would like to have a better understanding about your experience. Please reach out to us at (404) 553-2000 at your earliest convenience and we will do our best to resolve this with you.

• M

  Mehran M
  1

  This bank can only handle one customer per day. I waited inside for 1 hour. No shame at all.

  Response from the owner

  Mehran, thank you for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (404) 553-2125.

• D

  Deb Johnson
  5

  I recently went into Fidelity, Riverside Pkwy branch, to close out an account and open another. Carlos Rea assisted me in both transactions (two separate days), Carlos was both knowledgeable and courteous, as I have come to expect from Fidelity banking. He had me in and out of there in a very acceptable time frame. Just one more reason I bank at Fidelity.

  Response from the owner

  Deb Johnson, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Fidelity Bank

• K

  Karen Nicholson
  5

  My 7 year wanted to open an account and they were happy to help.

  Response from the owner

  We are always more than happy to assist you if anything else comes up. Take care!

• L

  Latifah Reese
  5

  This branch is always helpful and patient with me. There’s a lot of things I don’t know being a new business and they are always right there holding my hand 🤗

  Response from the owner

  Latifah Reese, thank you for your kind review; we are happy to pass along your comments to the team here at Fidelity Bank, a Division of Ameris Bank! We look forward to your next visit! Take care!

• S

  Sharon Courtney
  4

  I recently opened a new checking account and the account manager was extremely helpful and professional.

  Response from the owner

  We appreciate your positive review of We are always more than happy to assist you if anything else comes up. Take care! your recent experience with us!

• L

  Legacy Hair salon
  1

  I wish I could have giving them less stars. 30 mins later and still waiting to be seen by a rep. Without a line in front. Crazy

  Response from the owner

  Legacy Hair Salon, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach out to us at (404) 553-2125 when you can so we can address this situation directly. Thank you and have a great day.

• J

  JAK
  5

  Great service opening a new account.

  Response from the owner

  Jak, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!