Ameris Bank Dawson Rd, Albany

Ameris Bank Reviews

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  james mcgrady (Groove)
  5

  Got a friendly greet from the tellers as soon as I walked in. My wait time was short. The banker that provided service to me, (A.F.) was polite and helpful. I needed additional help later that day and got just the help that I needed the second time I called in. I really wish I could remember her name!! Plus, I did receive a call back from the first time I called and didn't reach anyone. That was only because all personell were busy at that particular time. To sum it up; I would recommend Ameris Bank in Albany, GA to anyone.

  Response from the owner

  James Mcgrady (groove), we really appreciate your positive review!

• J

  Jarad Stinson
  5

  They were so nice, very informative and helpful. I opened my first ever checking account today and i wouldn’t have gone anywhere else. Very great service, very professional and a big thank you to Mrs. K. Jefferson for being so helpful in getting me set up today.

  Response from the owner

  Jarad, your wonderful feedback and rating mean a lot to us. Thank you, and have a fantastic day!

• Y

  Yung Veezy
  5

  Great customer service, no wait, very experienced and friendly. Explains everything until the end with suggestions and a good atmosphere. Eira Plummer is one that I would recommend to anyone. She did my account and she is fantastic with her work and very professional.

  Response from the owner

  Yung, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ameris Bank. We are always more than happy to assist you if anything else comes up. Take care!

• A

  Andrew Jones
  1

  Absolutely terrible and incompetent service. Worked with Angela D. for weeks on a 10% down investment home loan product they touted. THE DAY before our contract was locked in for good she sent us an email letting us know they will need 30% down instead effectively killing the loan. She claimed she didn't know the product well enough to understand its conditions. Was not up front with us about the risk of the loan being rejected at the initial terms otherwise we would have looked elsewhere. Was not apologetic for costing my business partner and I weeks of work and $15,000 in lost revenue. Unfortunately we paid for our lesson but you can learn from us for free. Keep your money away from this place!

• C

  Calvin Brown
  5

  Very polite and professional staff. Timelessness of service was great. The service representative ensured all my questions were answered.

  Response from the owner

  Calvin, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

• W

  Wanda Proctor
  5

  I couldn't be happier with my experience with Ameris Bank. I had to file a fraud complaint and everything was handled very professionally and I am pleased with everything going forward.

  Response from the owner

  Wanda, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ameris Bank. We are always more than happy to assist you if anything else comes up. Take care!

• L

  Lord Eldwyn
  5

  The account mananger Ms. Eira Plummer is to be commended. She is an oustanding representsive and if she is any indication of the service in the future, I am happy to have transitioned from a credit union to Ameris

  Response from the owner

  Lord Eldwyn, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

• T

  Tierra Hensley
  5

  Carlton was great! He was friendly and handled my account needs flawlessly!

  Response from the owner

  Tierra, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

• L

  Lisa Stroup
  5

  Ingrid Evans was very helpful and nice. She was very professional and even though it took a long time to get everything done, she did not get stressed. Her customer service was excellent!

  Response from the owner

  Lisa, we're happy you found our staff to be so supportive during your experience here at Ameris Bank. Please don't hesitate to reach out if there's anything additional we can do for you.

• A

  Antonio Fuentes
  1

  Horrible customer service, we called in to make sure they could do a cash advance. We were informed that they would be able to do it even though we were not members there. When we got there , and hour later... They denied us and tried to tell us to go to the atm to do the cash advance!!! I politely tried to inform the teller that that would not be the same thing as a cash advance.. thats a withdrawal.. Apparently they are uneducated as well! Horrible experience , choose a better BIGGER BANK!

  Response from the owner

  Hi Antonio, we'd like the opportunity to discuss this with you. Please reach out to us at (229) 888-5600 at your earliest convenience to discuss how we can turn your experience into a positive one.