Amerifirst Home Mortgage - Winter Haven Ave C, Winter Haven

Amerifirst Home Mortgage - Winter Haven Reviews

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  Cliff True
  5

  Amazing work. Lynda and her team were great to work with. Melanie and Shenice were extremely helpful and patient. All were very responsive and we were able to close early with them working hard and us getting our information back to them right away. We continue to receive emails from them about fraud alerts to watch out for. I received several items trying to get us to pay for something we didn't need or want. A++++

  Response from the owner

  Thanks for the awesome review, Cliff! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

• C

  Chris Heberling
  5

  My case wasn’t easy from the start. But Lynda’s crew worked day and night to find me the best financing. They kept me updated every turn of the way. All of their hard work and sleepless nights paid off and I closed on my house without any delays. Thank you Lynda and the Matteson team for all of your hard work!!

  Response from the owner

  Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

• J

  Jaycee Rodriguez
  5

  Lynda and her team were GREAT! Very responsive and informative, I felt comfortable this entire process and couldn’t be more blessed with such an easy experience!

  Response from the owner

  Thanks for the awesome review, Jaycee! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

• G

  Gino Santarelli
  1

  This company is ridiculous. There is absolutely no communication between the company and the buyers. I told them how much I wanted to put down on my new home three times, and they completely disregarded what I wanted and forced me to put the minimum amount down. Julian is a smug little sob. Every time I had a question for him he’d laugh and tell me we’ll get to it when we get to it. If you want no communication to your loan advisors and get laughed at every time you have a question about your loan, finance through this company. Otherwise I’d suggest not using this company

  Response from the owner

  Gino, we strive to assist every customer in the best way possible, and we’re sorry to hear about your recent experience with Amerifirst. We take your comments seriously and understand the inconvenience this has caused you. We will be sharing your feedback with our team. Again, we apologize for your experience, and our Consumer Resolution Manager would like an opportunity to hear more, to ensure that we provide the best possible experience in the future. Her name is Anne and you can reach her at 269-324-4240 x 54276.

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  Theresa Cruz
  5

  Lynda and all staff were amazing..made my home buying process very easy.

  Response from the owner

  Thanks for the great review and for choosing us, Theresa! Congrats on your beautiful new home!

• B

  Britany Morrison
  5

  Lynda and her team made our first home-buying experience completely stress-free! They were always willing to answer any questions we had and provided lots of tools for home-buying (i.e. newsletters). She made us feel as though we were her only clients. Great team, would highly recommend!

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  Tamouya Griffiths
  5

  My Mother and I want to thank you for your help these past few months. Your hard work helped us find our dream home, and we couldn't be more grateful or excited about this next step in our journey. Lynda God has truly put you and your team here for a purpose and no doubt you and your hard working team are  touching lives in ways you could not even imagine,I have tears  of joy because of the  amazing work that you do.Thank You again Lynda/ Amerifirst Home ,WE LOVE OUR NEW HOME .

  Response from the owner

  Congratulation! Enjoy your home! Thank you for the great review.

• E

  Eglis Vinson
  5

  Lynda and her team did an exceptional job from the application through the closing to get our family into our dream home! Thank you for the diligent work from each of you!

• A

  Amber DeMarsico
  5

  Lynda and her team helped us secure the loan and guided us through the entire mortgage process. I would recommend her to all my friends and family.

  Response from the owner

  Thank you so much for taking the time to leave us this amazing review!

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  Nicole Holland
  5

  Lynda Mattson and Amerifirst mortgage made our refinance process simple! The customer service is outstanding and their cost as well as rates cannot be beat! I really enjoyed working with the team but I really enjoy my much lower mortgage payment!!😀🏆

  Response from the owner

  Thank you so much for taking the time to leave us this amazing review.