American First National Bank S, Pahrump

American First National Bank Reviews

• H

  Heather Birmingham
  5

  I have had such a strange time trying to open a business bank account in Pahrump. I went through 3 different banks and the process was either lengthy or strange. I wish I had gone to American First National in the FIRST place! Leann Weston was so incredibly helpful and willing to walk me through the very simple process. I now have one less thing on my never ending list. I'm a happy customer so far!

• B

  Brenda Quinlan
  1

  Will not accept US embassy documentation which is surprising. Also, will not provide an easy route for beneficiaries, so be very cautious as you will likely end up in long litigation for your loved ones. Due to the bank delays despite extensive identification the beneficiary is now deceased. I cannot stress how important it is not to rely on this bank for inheritance.

• J

  John Cook
  5

  I've had many bank accounts over the last 20 years and this is by far the most helpful, understanding and great customer service I've ever had. I'll be a customer for life, they always remember who I am.

• H

  Hayley R
  5

  LOVE this bank for our business accounts! They take care of you and get to know you unlike any other bank! They go above and beyond to help you and make sure you are in good standing with your accounts and help when they can! I love going up to the window and everyone knows me and talks to me, and the manager Rosalee is the sweetest person ever and goes above and beyond. If they had more ATM’s closer to town and more branches in different states I would use them for our personal to.

• C

  Chris Droge
  2

  I've been a customer for a few months and I'm not happy. I've never had an account with a bank where you get harassed if it goes into the negative. I am one of those customers that knows exactly what's going on with his money situation and I do not need to be called about my negative balance, like I'm some child. Dealing with the branch manager is challenging and I'm not happy. They control your account like you are some child. I tried to deposit money into my account to cover the negative balance, and my card is locked, so I have to call the branch manager to get it unlocked. I don't like talking to people, and with a bank, I shouldn't be talking to the manager on a weekly basis. Especially when I told the branch manager to leave my account alone and to quit calling me. So when I get my settlement check, I will deposit it in to the account, and immediately withdraw up on closing the account. Never again, will I deal with bad customer service again. Horrible.

• A

  Alexandar Thompson
  5

  I was completely at ease when I came in to set up my account. They even offered me coffee! It feels like they actually care, and were super helpful if I had any issues with my account. Best bank in town. Leanne was super friendly when she was helping set up my account. She helped explained the options available to me so I could pick what suited my situation the best. Very good customer service!

  Response from the owner

  I am glad you found your banking experience pleasant. We will continue with our excellent customer service to best meet all your banking needs.

• C

  Cheryl Monteath
  5

  This Bank has the best Customer servivce. I have 3 accounts with them. Both business and personal. Switched to them after a lot of poor service from the other banks in town. I have been with them for years. I wish I could give them more stars!!!

  Response from the owner

  Thank you for such praise! We are committed to providing the best customer service possible.

• A

  A Pahrumpian
  5

  I have been a customer of Amerivan First National Bank since it first opened. The stsff is always friendly and I have never had any kind of a problem with my account or any trandactions. Just a small local bank with great service. A very large paved parking lot and af course it's free.

  Response from the owner

  Thank you for your thoughtful review. It is our honor to provide you with outstanding service and hope to continue caring for all your future banking needs.

• N

  Nolan Gipson
  5

  Great bank and good employees. Very professional and helps out businesses. Highly recommended.

• T

  Trish Rippie
  5

  Friendly bank without long teller lines. They have better rates and will take time to explain options to you. More like banking used to be.

  Response from the owner

  Thank you for your marvelous review. We do try to give the kind of customer we would to receive!