American Community Bank & Trust IL, Huntley

American Community Bank & Trust Reviews

• V

  Victor Coglianese
  1

  Wanted to rent a safe deposit box at the bank as my current bank did not have any availability. Called American Community Bank and they would not rent to me because I do no other business with them. Rude customer service and seems short sided to refuse business especially now with more banks not having a brick and mortar presence.

• S

  Steve Tilton
  1

  If you don't have an account here, but want to cash a check from someone who does, enjoy the six dollar fee they charge, oh, .... and the attitude they have about it. Really? Six bucks to cash their own checks? Look elsewhere to do your banking folks.

  Response from the owner

  We do charge non-customers a $6.00 fee for the convenience of cashing a check. Depositing this check into your account where you bank would not incur a charge.

• J

  Jeff Petrik
  1

  Horrible Service and un-willing to do anything more than the bare minimum required to resolve an issue; don't put your trust or money into this place! Per the Bankers comments, their communication process is so poor, they don't even send text messages or emails, they rely on "one phone call" (that I didn't even receive) before they close out your account which does not sound like a good "Standard Procedure" to me...

  Response from the owner

  Maintaining a bank account requires certain responsibilities. If not met, a standard procedure is to close the account. Our bankers are consistent in offering excellent solutions and service.