Altana Federal Credit Union 24th St, Billings

Altana Federal Credit Union Reviews

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  Tyler Harris
  5

  While working out of town, I was notified by Altana about possible fraudulent charges against my checking account. When I returned to Billings, Tammy with Altana was able to review all of the recent transactions. We were able to determine which transactions were fraudulent. Tammi then proceeded to issue a new debt card. All this was fast, easy and convenient. After 40 years and all the name changes, I just love this credit union!

• L

  Luke Thurston
  5

  After trying out multiple banks and credit unions, ( Navy Federal, FIB, Valley, Stockman). I could not be happier than I am with Altana. Carisa and Ginnette at the 24th Ave branch, are great to work with, and have helped me with multiple loans. They have made the process very fast, and extremely direct. If you are looking for great service, and efficient loan officers, give them a call!

• D

  Dad Sama
  1

  Purposely misleading online statements show you have a positive balance when instead they hold your deposits for 9 days before releasing funds, meanwhile bouncing checks for a week without notifying you in any way. And how they can withdraw funds from my deposited checks the next day but not make it available to me for nine days is criminal!

• P

  Patrick Thompson
  1

  Rude experience with a banker when my wife and I came into talk about a mortgage. We obviously weren't worth his time... and will be looking elsewhere for options.

  Response from the owner

  Hi Patrick. We're so sorry you had a negative experience with us. We never want anyone to leave feeling that way, and it sounds like we let you down. We appreciate you letting us know so we can follow up with our team and see where we fell short.

• A

  Adam Heimbuck
  5

  Altana is a great place to work with, their staff is amazing , friendly and super helpful. They treat you like family and not just a number.

• A

  Andrew Park
  5

  After calling five other credit unions about a loan, Chris told me what I needed to know. Very helpful and knowledgeable!

• C

  Carisa Hamrell
  5

  Altana is a great place to bank. Love working with a credit union.

• S

  Sandy Calame
  5

  So easy to do business with! Always helpful!