AllSouth Federal Credit Union Woodrow St, Irmo

AllSouth Federal Credit Union Reviews

• J

  Justin Hart
  2

  you are unable to reach the local branch on the phone. You have to go through a call center, and they are not familiar with your transactions or dealings, and you have to go through a 30 minute conversation to try and deal with the simplest of issues. Trying to create an online account is near impossible. It is 2021 for god sake and their system works like AOL from the good old days.

  Response from the owner

  Hi Justin, we apologize for your experience. Our goal is to provide great customer service to all of our members. You can also email us at [email protected] or visit one of our locations if you continue to have trouble. We apologize for the inconvenience.

• J

  J.D. Evans
  4

  Pleasant and friendly. Pretty good banking services. Brick and mortar banking is becoming a tough industry with all the online competition. AllSouth generally, and this branch particularly do a very respectable job. Way to go, guys!

• J

  Jessica Sickle
  1

  Only 4 cars in the drive thru and I have been sitting in the same spot for close to 30 min. I never have this issue at other branches. Seems to be a common occurrence here though.

  Response from the owner

  Jessica, we apologize for your experience. We strive to provide excellent service.

• N

  Nicole Tese Gladden
  1

  No one EVER answers the phone- need a direct branch number!

  Response from the owner

  Nicole, we apologize for your experience. Our Call Center has been experiencing a higher than normal call volume recently. If you need to speak with someone about your account, you can also email us at [email protected].

• K

  Kaieku M
  4

  Love the idea for a local credit union but AllSouth has room for improvement.

• J

  James Bond
  1

  Disappointed, found a neighborhood credit union however I guess they're too busy to accept my business.