Align Credit Union Old Connecticut Path, Framingham

Align Credit Union Reviews

• R

  Rick Hampson
  5

  I have been banking with Align for 30 years. I recently purchased a new car with a higher than favorable interest rate. I called Align, Sharon and Denise secured me a much better rate and turned around the paperwork in two days. They saved me over $2000!! Great service from a local bank!

  Response from the owner

  Thank you Rick for sharing your kinds words about working with our Loan department. So happy to hear you saved money on your auto loan! Thank you for choosing Align!

• e

  emily ford
  1

  I’ve never used a worst bank in my life. Their app and website are horrible. Their atms never work. I finally closed my account today after constantly having issues and I told the teller I needed the cash from my account. She gave me a check and I was like I literally told you I needed cash. Incompetent workers and horrible bank.

  Response from the owner

  Ms. Ford, We are very sorry to hear that you weren’t satisfied with your banking experience and ultimately decided to close your account, as we always strive to provide exceptional member service. We thank you for your feedback and will use this as a training opportunity for our staff. If you would like to further discuss your experience, please email us at [email protected] and a Senior Manager would be happy to reach out to you. Thank you, The Align Team

• B

  Bill Donnelly
  5

  Credit Union policies translate to amenities at better rates than for-profit banks...they also have a "Credit Rebuilder Loan" for those who had to file for bankruptcy (post-divorce or otherwise)... Friendly people, coin counting machine is free on Fridays for members (any day for members age 55+), notary services, etc.