Alaska USA Federal Credit Union Cooper Point Rd, Olympia

Alaska USA Federal Credit Union Reviews

• W

  William Birney
  5

  Fast service, super people to work with. They always ask how I'm doing and how is the MRS when she is not with me. A pleasure to do business with.

  Response from the owner

  Hi William, that is awesome to hear! We’ll make sure that your comment reaches the Olympia branch.

• G

  Glenn Brockett
  5

  We have been with this credit union for more than 25 years. Great loan rates, good account options for no or low fee plus interest on savings and checking based on a minimum balance. The staff is always friendly and helpful. They participate in shared branch access with other credit unions, so that we can access our accounts from 3 different credit unions at one location.

  Response from the owner

  Wow, thanks for being a loyal member for over 25 years, Glenn! We're happy to hear that we met your expectations. 😊 If you ever need anything please don't hesitate to reach out to our Member Service Center 24/7 at 800-525-9094 or [email protected].

• B

  Beau S
  1

  Garbage. Junk website. Staff minimally helpful. There are many better CUs out there. I highly recommend if you like a frustrating banking experience.

  Response from the owner

  Hi Beau, thank you for reaching out to us, we're sorry you're not happy with your experience. We've forwarded your comment to upper management for further review.

• G

  George TW
  5

  We've had nothing but great experiences. It's surprising to see that they're open 7 days a week. Very few of the branches in Anchorage are open on Sunday. We're super glad to have the one branch here in Olympia. The staff was very professional in helping us buy a vehicle off Craigslist with cash one day.

• D

  D Campbell II
  1

  Web site is a disaster. You can't pay from another institution's account unless you first transfer funds from that one to your Alaska account. How stupid is that? Had $$ transferred twice when I set only one transfer! Jeez - get into this century and make it easy for loan customers to use your site! Horrible experience.

• R

  Ricardo Jimenez
  1

  Very bad, unsafe. Unscrupulous lawyer stole my account with false documents. Bank handed over all my money. Now I have go to court to get my money back. Beware they are not knowledgeable of current scams.

• J

  Jen Vaders
  5

  Nothing but the best service at the branches in Anchorage and Olympia and on the phone! Hands down the best bank we have ever banked with.

  Response from the owner

  Jen, thank you for your kind review; we are happy to pass along your comments to the team here at Alaska USA Federal Credit Union!

• N

  Nathan Oleson
  5

  Friendly staff. Been money'ing (not a bank) with this credit union for years. I like it because it just works.

  Response from the owner

  That's awesome to hear! We’re so glad you joined, Nathan. If you ever need anything or have any questions feel free to reach out to us at any branch or contact our Member Service Center 24/7 at 800-525-9094 or [email protected].

• s

  sheila montoya
  5

  Best bank very professional and courteous staff

  Response from the owner

  It's because we have the best members, Sheila! 😉 Thanks for taking the time to review us.

• s

  spencer kast
  5

  Best hours of any bank around friendly staff always