Affinity Federal Credit Union Mt Kemble Ave, Morristown

Affinity Federal Credit Union Reviews

• S

  Shomari Adisa
  5

  I have been a member for many years and I can honestly say that Rachel , David and all the staff at the Oradell branch are truly professionals at what they do. Always kind , courteous, and extraordinarily patient when helping with my banking needs. Affinity you can't loose with staff like that ! THANK YOU!!!!!

  Response from the owner

  Thank you for the Wonderful review! We appreciate your feedback! Stay safe and thank you again!

• S

  Shawna Kates
  5

  Absolutely love, love, love, my Oradell team Raul, Michelle, Anthony, Grace, Rachel..They always take care of my needs. They keep me loyal to Affinity because of them. When I go to other branches (only if i have to because i usually don't ) im disappointed. The service is never the same. So I'll drive 30 minutes to my team just to receive that top notch, over the top, above and beyond service!!

  Response from the owner

  Shawna - your Oradell team loves you too! It is always so meaningful to receive such heartfelt feedback like this. We thank you for your loyalty and are thrilled to hear that you are pleased with your membership.

• J

  Jerod Johnson
  5

  Great bank. Love it only credit union I had since I was a kid. When the public was allowed inside. Nice selection of tea and coffee. Great staff

  Response from the owner

  Happy New Year, Jerod! We really appreciate the 5-star review of our Oradell branch and look forward to continuing to provide you with excellent member service. :)

• L

  Linda La Rosa
  5

  I had to go to Affinity Federal Credit Union at 1098 Mt. Kemble Ave Morristown NJ today and Michele was a huge help. Not only was she very kind and patient, she was very informative as well. I needed to get a cashiers check and while I was there she noticed I had a savings account with a lower percentage so she then proceeded to tell me about a higher percentage savings account that could help me make a higher percentage on my money while it sits in that account and I was able to switch my savings account right then and there. If you ever need to go to this location, ask for Michele, she is the best!!

• R

  Rachel Marco-Havens
  1

  Was treated with utter disrespect when attempting to cash a check as a non-member. With several forms of ID, including a passport, I was refused due to a PO box address on my license. Worse than being denied the opportunity to cash the check, I was spoken to (and about) with distain and condescension. I would not recommend this bank to anyone solely based on the horrid service

• L

  LAR Virtual Support LLC
  5

  I have been banking with Affinity for 20 years now and their service is top notch and everyone is always friendly and helpful! Rachel, Raul, Michelle, & Tony are awesome! Thanks to them for all their support!

  Response from the owner

  Our Oradell branch is so appreciative of this fantastic feedback and we all thank you for the 5-star review!

• J

  John Dempsey
  2

  Never use the ATM for deposits. The ATM took my cash deposit, never gave me a receipt, and the branch just told me Dunbar a 3rd party manages the machine. Please be aware and DO NOT USE!!

  Response from the owner

  Hi John! Oh no- we are apologize for this experience! Would you please email [email protected] with your contact information so we can have a representative follow up with you? Thank you!

• E

  Eva Bostek-Brady
  5

  Relationship specialist Danielle James at the Mt. Kemble branch was immensely helpful yesterday in helping my college-aged son with banking needs associated with international study abroad. She cheerfully and efficiently answered our questions, processed his account transactions, and most importantly processed a credit card that will allow him to avoid foreign exchange fees (something we didn't even know existed when we walked in the door). Among the best service I've received in the more than 25 years I've been a member!

• A

  Albert Fridays
  5

  Thank you very much for making my business transaction seamless And special thinks for Michelle ,David and the branch manager for the information provided and making me feel like I know then for ever they are really genuinely good staff.

  Response from the owner

  Thank you for your wonderful review! We appreciate the kind words and feedback!

• T

  Tonya Ingram
  5

  I absolutely love the Oradell Branch! They have NEVER let me down! Thank you Raul, Tony, Michelle, Ava and manager Rachel! ❤❤❤❤❤ You guys ROCK!!!

  Response from the owner

  Thank you for the 5-star review and excellent feedback, Tonya! We're happy to hear that our Oradell team is giving you incredible member service.