Advance Financial Murfreesboro Pike, Nashville

Advance Financial Reviews

• T

  T Bates
  5

  Kimoni is the best I've seen in places like this. She greets every customer. Smiled and was so helpful. I love this young lady. Great attitude. They could not help me this weekend, however her attitude and apology will keep my business. Thank you so much. It does not matter the hour go they can help. Their fee is low on most everything and you get free bill pay.

  Response from the owner

  Thanks for the review! We love to hear from our customers.

• N

  Naguib Isaac
  1

  I love advance financial, but employee name is ale was so rude , was waiting on the line and he did not care and when i asked him are you open he said I’m on lunch , so why you sitting on the chair in front of people when you are in lunch !

  Response from the owner

  We're so sorry you had this experience. We will be addressing this issue ASAP. Sorry to just now be getting back you to. If you'd like to discuss this further we'd be happy to. Just send us your full name, a phone number and a good time to call to [email protected] and someone from our leadership team will get back with you ASAP. Thank you for the feedback.

• E

  Erica Warren
  3

  I can give this place a 5 star but when I walked in there the place had a very horrible aroma. I would recommend them to place air freshness in there to clear the bad odor. Other than that no complaints. This place shouldnt smell this way.

  Response from the owner

  Ms. Warren, thank you so much for letting us know this. I've spoken with the store manager and we're checking on this right now. Thank you so much for the feedback.

• S

  Shiquer Scott
  5

  I would like to thank Advance for the customer service I received today from Kimonos. She was real professional, and she made the process simple, fast and easy

• m

  marcus wright
  5

  Went to this store for a loan. Bruce helped me. We had some trouble getting my bank info but Bruce keep working on it for me till we got it. Really friendly and Bruce made sure I got the help I needed. Defiantly go here if you need a loan

  Response from the owner

  Thanks for the review! We love to hear from our friends!

• Z

  Zedric Douglas
  5

  Came in for a loan and Tony helped me. He was nice and helpful. Bruce came over to help out when Tony need some help and then Terri helped me put. I did not expect all those folks trying to help me out. This is a nice pace and the people are really friendly

  Response from the owner

  Thanks for the review! We love to hear from our customers.

• L

  Luchia Llewelyn-Thompson
  4

  Sherman is very kind and enthusiastic about helping you with your situation; he has a very reassuring presence and I trusted that he would handle my needs accordingly. I appreciate him. Four stars because of how long it took, that aside , refreshing and upbeat customer service.

  Response from the owner

  Thanks for the review! We love to hear from our friends!

• J

  Jonathon Shelton
  5

  Came for a loan top fix my car. Bruce and Larenzo both helped me out. It was quick and they got everything done for me. I come in every week to cash my checks and always get treated nice. Thanks guys!

  Response from the owner

  Thanks for the review! We love to hear from our customers.

• a

  ayanna blake
  5

  I came to advance financial cause i needed a payday loan. Bruce helped me. explained they do not do payday loans anymore but do a flex loan. it is a lot better so i applied for that and got a flex loan to help me out. Bruce explained everything really slowly and made sure i understood. It was super easy. now I have the flex loan any time i have a emergency. Its relly good. Bruce was a lot of help and made me laugh.

  Response from the owner

  Thanks for the review! We love to hear from our customers.

• K

  Kenneth Batey
  5

  Needed a loan. Don't do stuff online but they helped me out and showed me how to do somethings. Tesa was helping and she was new but really nice. Bruce cam over to help us and really helped out. Good folks.

  Response from the owner

  Thanks for the review! We love to hear from our friends!