Advance Financial W Market St, Johnson City

Advance Financial Reviews

• D

  Donald Barnes
  5

  Julie and Tessa helped me out today with the money I needed. This place has a very friendly atmosphere and everyone was super nice. Will definitely recommend to my friends

  Response from the owner

  Thanks for the review! We love to hear from our customers.

• D

  Dubbz Great
  1

  My wife had become terminally ill was in the hospital we have a joint account I provided all the information that was requested I was out of town nowhere near either one of my jobs I even showed them from my other place of employment my paper check paycheck stub they still refused me as if I was lying and had no documentation dont waste your time and they will NEVER GET ANOTHER brown penny of mines better off going to Regional Finance as far as loans and I hate Walmart but I'd rather allow them to cash my check place is full of mess WORSE EXPERIENCE EVER!!!!!

  Response from the owner

  We are sorry you did not have an excellent experience while in our location, we would like to discuss the issue with you, please contact us at 615-341-5900.

• R

  River Boggs
  1

  They have signs all over the store that says they never close and I waked in 5 mins till 6 and the girl said she couldn’t cash my check and they close n 5 mins !! So they need to change there sings and say they close at 5:30 pm !! Will never go back there again !!

  Response from the owner

  Mr. Boggs. So sorry to just now be getting back to you on this. I've been trying to do some research on the issue. I understand that you came in at 5:55 and due to the pandemic, we're closing at 6 right now. However, we should have cashed your check. Please accept our apologies. We'd love to be able to discuss this with your further. Please send us your phone number to [email protected] and someone from our Customer Advocacy team will get back with you. Thank you for bringing this to our attention and for the feedback.

• M

  Matthew Brandon Wilburn
  5

  The staff member "Jesse" was one of the most polite and helpful customer service experiences Ive had at any place of business. Great location.

  Response from the owner

  Thanks for the review! We love to hear from our friends!

• D

  Donna Taylor
  5

  Stephan been so helpful. He had so much patients,so professional and was so great I will send people to see him... God bless you guys.

  Response from the owner

  Thanks for the review! We love to hear from our customers.

• E

  Eric Jones
  5

  Everytime I walk in I'm greeted by a smiling face and a helping hand! Thanks Jesse for always ensuring I leave satisfied!

  Response from the owner

  Thanks for the review! We love to hear from our friends!

• K

  Kaleb Hardin
  1

  Save yourself dont do buisness with these thieves. I regret ever going to them for anything the customer service is horrible and the intrest is outrageous. they will make everything seem simple and easy but will 100% screw you over. DO NOT DO BUISNESS WITH THESE PEOPLE

• R

  Ricky Gunn
  5

  Brittany was very helpful when i was applying for a loan through you, she was very patient with me and answered any question i had.

  Response from the owner

  Thank you so much for your review. We love hearing from our customers.

• W

  Willard Copas
  5

  the time i spent here was long, but all in all it was good in the end. Julie got me my money and I appreciate it a lot.

  Response from the owner

  Thanks for the review! We love to hear from our friends!

• T

  Tina Lowe
  5

  Needed a small loan and this was just the place to help me. Julie helped me a lot and made the process easy and not stressful like I thought would be.

  Response from the owner

  Thanks for the review! We love to hear from our friends!