Advance Financial US, Lenoir City

Advance Financial Reviews

• b

  ben hawk
  5

  The customer service here good, did not have excessive wait times.

• G

  Greg Engle
  5

  Greg was awesome very patient and very considerate and understanding very respectable ty for the awesome service. Kindness wins everytime.

• C

  Clifton White
  3

  I was very dissatisfied with the customer service I received last night. Morgan was very rude an didn't want to help me at all. I own a small business and it's convenient for me to cash checks here after bank hours. I spent over 2 hrs here trying to get a check cashed. The rest of the staff was great but if morgan worked for me an spoke to my customers that way she would not have a job.

  Response from the owner

  Thank you for the review, we will address this situation.

• M

  Mikayla S.
  5

  Customer service was quick and courteous both in person and over the phone! I was in a pinch trying to cash a check late at night, and had never used their check cashing services before. I had to drive appr. 30 minutes to this location but it was worth it.

  Response from the owner

  Thanks for the review! We love to hear from our friends!

• T

  Tammye Holland
  5

  One of the friendliest businesses I have ever visted. Customer service representative John, is 5 stars all the way. John is very knowledgeable, professional and kind. He is a true asset to the company.

  Response from the owner

  Thanks for the review! We love to hear from our friends!

• D

  Dustin Leach
  5

  “I love going to see Whitney to get my money orders! She’s always happy to help!”

• C

  Crystal Reagan
  1

  First and last time I will use this location. Very rude employees. I waited over 30 minutes for them to cash my check. I never had this problem at the Knoxville location.

  Response from the owner

  We take pride in giving our customers the best service possible and hate that you have had a negative experience. We would love the opportunity to make this situation right. Please send your contact information to [email protected] and someone will reach out to you to work on resolving your issues.

• J

  Jen Gibson
  5

  JOHN was awesome he helped us in a hour. He explained everything in great detail. Treated us like family. I recommend this place to everyone!!!

  Response from the owner

  Thanks for the review! We love to hear from our customers.

• C

  Chuck George
  5

  Very friendly and personable staff. They did a great job helping us out!

• C

  Carole Grooms
  5

  Very professional, and courteous staff! I generally talk to the nightshirt staff they're always helpful and able to answer my questions.