Advance Financial Volunteer Pkwy, Bristol

Advance Financial Reviews

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  Tonya Shelley
  5

  Thank you for making this such a simple and easy process. Shane was very polite! If you need money fast go see Shane on the Parkway

  Response from the owner

  Thank you so much for the 5-star review! We love being able to help our customers.

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  Eve Morrison
  5

  Shane was so nice he helped me complete the process it was so easy and got me the money I needed fast thank you so much.

  Response from the owner

  Thank you so much for the 5-star review! We love being able to help our customers.

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  John “Johnnyboy401” Gray
  1

  Wanted to charge me my first born child to cash a check. And if you look at the reviews that are here, I'm guessing they are fake. Almost nobody takes the time to put the employees name, and say the same thing the last 20 people, that have 5 stars, did. Just very suspicious. Everyone just do your homework before going in this or any other loan place. Hell, they tried to not even tell me the fee. He was just going to let me wonder why a fraction of my check want there. ¡¡¡Beware!!!

  Response from the owner

  Mr. Gray. Sorry to hear that you're not happy with our services. We do solicit reviews, however, we want folks honest opinion about their experience. We're always looking for ways to improve. We'll be addressing the fee disclosure issue at this branch and thank you for the feedback. If you'd like to discuss this further, please send us your full name and phone number to [email protected] and we'll get back with you ASAP. Again, thanks for the feedback.

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  Joseph Tinker
  5

  Caleb gave me great service help me in all the areas of the technical things that I do not know how to do he deserves a raise do you need more employees like him thank you

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  Jerry Weaver
  5

  Caleb gave me the BEST customer experience anyone could ever ask for! Caleb made sure to answer all of my questions I had about my payments. If you are in a tight spot go to Advance Financial on the Volunteer Parkway and ask to see Caleb. He will do everything he can to help you out!

  Response from the owner

  Thanks for the review! We love to hear from our customers.

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  Melissa Mabe
  5

  I honestly have to say Caleb made me feel like I was at home! The customer service was great he asked if I had any questions and made sure I left knowing everything I needed to know. I will only come to the Advance Financial on the parkway!

  Response from the owner

  Thanks for the review! We love to hear from our customers.

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  Crystal Combow
  5

  Caleb really helped me out tonight when no one else would! He got me approved in less then 10 minutes! He knows great customer service!

  Response from the owner

  Thanks for the review, Crystal. We're be sure to let Caleb's manager know how great he's doing.

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  Keri Greer
  5

  Great service from Stephen, Caleb, and Brianna. They were all so nice and I felt comfortable. Most places you feel judged but not here. 10/10 would recommend.

  Response from the owner

  Thanks for the review! We love to hear from our customers.

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  Todd Martin
  5

  I went to come pay my bills, because I heard they do it for free! Caleb made it super quick and easy! He was very polite and professional, I will definitely be back! Highly recommended!

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  Camba Gaming
  5

  I had to come to advance financial the other day and went in to do a money order ( because they were free) and Stephen Bentley is the one who helped me and he was very friendly and I applied for a loan and got approved. He was very knowledgeable and helped me get what I needed I will always come back to advance financial.