Advance America US, Gautier

Advance America Reviews

• C

  Cj Poole
  5

  Very nice, extremely helpful in every way, and answered every question i had with ease. If i ever need another loan that will definitely be the only place i choose. Great place and great people. Thanks again!!

  Response from the owner

  - Thank you for your feedback regarding our loan and money services. Our Gautier location appreciates your business!

• C

  Coconut -
  1

  The new manager is horrible. She is not professional at all never say hi .never says she's sorry for making people wait almost an hour to pay their bill. While she waits on just one customer. You are loosing business due to this woman .

  Response from the owner

  Coconut - Advance America values its customers and would like to learn more about this situation. Please call our customer comment line at 1-888-310-4238. Thank you.

• k

  kara fortier
  5

  I absolutely love the girls in this office. Always so very nice to me. I like most is they know me by name. Makes a customer feel special. I just want to tell them thank you!!

  Response from the owner

  kara - Thank you for your feedback regarding our loan and money services. Our Gautier location appreciates your business!

• C

  Charletta Froyze
  5

  Keyashley is amazing!!! I have never received such first class service!! I went needing help, and she delivered!! She was so pleasant and efficient!! I will definitely return and recommend!!!

  Response from the owner

  Charletta - Thank you for your feedback regarding our loan and money services. Our Gautier location appreciates your business!

• Y

  Yanni Yan
  5

  Keyashley has the best customer service and gives the biggest smile at everyone that walks through. I really enjoyed working with her. She listens & helps as much as she can.

  Response from the owner

  Thank you for your response and comments regarding our services. We appreciate your business!

• A

  Angela Peters
  5

  My visit at this location was very enjoyable! KeyAshley’s professionalism and customer service is superb! Her smile never left her face, and that made my uncomfortable situation less uncomfortable. I really appreciate the service I received! Service with a smile! 😊

  Response from the owner

  Thank you for your response and comments regarding our services. We appreciate your business!

• C

  Cassandra Taylor
  5

  Ms. Williams greeted me as soon as I walked in and were BEYOND Patient with me. She explained their services to me and I was able to decide which one best suited my needs at the moment. Highly recommended

  Response from the owner

  Cassandra - Thank you for your feedback regarding our loan and money services. Our Gautier location appreciates your business!

• M

  Matthew Spikes
  5

  This was my best experience ever. I was greated with a warm personality and smile. She was very respectful professional and cared about getting me alone Needless to say I got the loan. I am more than satisfied and I recommend everyo one from gautier and surrounding go to advance america...

  Response from the owner

  Matthew - Your business is important to us, thank you for your review of our Gautier location!

• L

  Lorieanna Eaton
  1

  I went in with everything they told me to to bring had everything almost done for my title loan. Then it comes back I have a loan already out with them. (Witch I have no loan anywhere) Come to find out she entered my ssn in wrong that was 5/22/20 Friday. So she called someone who took some info and sent it to corporate.so she told me to come back on 05/23/20 Saturday and they would have it fixed. They was supposed to call me today to let me know when to come pick it up But never did, because I had to be at work at 9am and that is when they opened and was told they would be there till 3pm well I was there at 2:45 pm and they closed at 2pm. And on top of it all they kept my title and I can’t even get the money till Monday now. They could have at least called me like they was suppose to, to update me on what was going on after this I will not use them again.

  Response from the owner

  Lorieanna - Advance America values its customers and would like to learn more about this situation. Please call our customer comment line at 1-888-310-4238. Thank you.

• R

  Reynaldo Santana
  5

  Advance America in gautier is great. Clean good smelling office, friendly representative named Jackie helped me get my loan. Great customer service. Helped me get in and out fast.

  Response from the owner

  Thank you for your response and comments regarding our services. We appreciate your business!