Advance America Outer Loop, Louisville

Advance America Reviews

• d

  dayshea white
  5

  Ms Kathy was extremely nice and helpful. This was a very smooth and fast process. She was very informative, engaging and professional. I will definitely be returning and would recommend to everyone

  Response from the owner

  - Your business is important to us, thank you for your review of our Louisville location!

• S

  Shavante Hanley
  5

  Kathy is an amazing she helped.me get a loan and she make sure she tells you what u need to apply. Best customer service ever experienced.

  Response from the owner

  - Your business is important to us, thank you for your review of our Louisville location!

• J

  Jonathan Zimmerman
  5

  Super nice employees, fast and easy process, would return!

  Response from the owner

  - Your business is important to us, thank you for your review of our Louisville location!

• A

  Anthony Miller
  5

  Kathy was amazing. Very informative and the payback was reasonable. In and out service I wish I would have came sooner. Definitely go see Kathy for any of your financial needs

  Response from the owner

  - Thank you for your feedback regarding our loan and money services. Our Louisville location appreciates your business!

• W

  William Conn
  5

  Great experience, get people that work here and they are 100% great with meeting customer’s expectations and very well informative with great information about other ways to pay cash advance back with out having to come in. I high recommend this if you’re in need to borrow advanced loans.

  Response from the owner

  - We were so excited to receive this review for our Louisville location and are glad we could provide the loan you needed. Have a great day!

• K

  Kim Tucker
  5

  The staff is the best and will work very hard to meet your needs. I wouldn’t go anywhere else in town

  Response from the owner

  - Your business is important to us, thank you for your review of our Louisville location!

• P

  Perla G Acevedo
  5

  Ms.Marty was super helpful, friendly and fast glad to do business with great costumer service! Thank you! Marty.

  Response from the owner

  - Thank you for your feedback regarding our loan and money services. Our Louisville location appreciates your business!

• K

  Kelina Price
  5

  Roshina Gaiter has excellent customer service skills she's very polite and productive I would request speaking to her, every time you visit she knows exactly how to help & very friendly

  Response from the owner

  Kelina, thank you for your response and comments regarding our services. We appreciate your business!

• T

  TheWeakley Family
  1

  I believe the worker lied to me I guess she just looked at me and decided what she should give me I called the Kentucky Frankfort line and see if I had Loans out because I did not remember I had one from 2014 I forgot about for 200$ so they tell me I can still get 300$ so I get there and she said I can get 100 with a weekly check stub of 875$ and then I say that doesn’t even make sense well if you have a check stub for maybe 1000$ I can get you another 100$ what how ? So you telling me you have to make 1500$ weekly to get the maximum $500 loan but little did she know the girl before me was my sister and she’s paying back a 300$ loan and she makes 500$ a week so I’m that case I’ll be having her investigated

  Response from the owner

  TheWeakley - Advance America values its customers and would like to learn more about this situation. Please call our customer comment line at 1-888-310-4238. Thank you.

• L

  Linda Simmonds
  1

  My son had a loan through them and they just now put it all through his bank and took his WHOLE check this isnt right!!!! He has a wife and kid and a baby on the way and he has no money now he hasnt gotten his stimulus yet either so I think this is sooooo wrong!!!!! If they will do this now when we are in a pandemic I dont think I would want to use them!!!!