ACE Cash Express S Ridgeway Dr, Cleburne

ACE Cash Express Reviews

• R

  Rebecka Davidson
  5

  Joseph was great help. I had a large check o deposit info my ace account. He took the time to explain everything to me. It took awhile to get it done but he never lost patients or got frustrated. Great worker. Very positve

  Response from the owner

  We’re glad that we could help you ACE the day with your check cashing, Rebecka! Thank you for being our consumer and for telling us about your positive experience at our store in Cleburne. We look forward to your next visit - and don’t forget we offer bill pay and money transfer services, too.

• A

  Angel Montalvo
  5

  I was give great customer service Christian was very polite while helping me with my money order. Recommend him always.

  Response from the owner

  Thank you for sharing about your money order experience at our ACE Cash Express store in Cleburne. We strive to provide outstanding service every day!

• S

  Stephanie Reyes
  5

  Best service I've had in a really long time even tho understaffing is a bit issues rn I was able to get in and out with no issues ,over all an amazing location

  Response from the owner

  We can’t thank you enough for being an ACE Cash Express consumer. On behalf of the team at 100 S Ridgeway Dr, it’s our pleasure to serve you!

• N

  Naomi Tovar
  5

  Madison has great customer service and very patient and professional while it was busy thank you for all your help.

  Response from the owner

  We can’t thank you enough for being an ACE Cash Express consumer. On behalf of the team at 100 S Ridgeway Dr, it’s our pleasure to serve you!

• D

  Daniel Arce
  5

  The staff here was so friendly and helpful. I really appreciate their patience and kindness.

  Response from the owner

  At ACE, we work hard to make things easy for our consumers, and we’re happy to hear that you were pleased with our service. Thank you for being a loyal consumer, Daniel. Come back and visit our ACE store at 100 S Ridgeway Dr soon!

• S

  Suzanne Bogard
  5

  Maddie was exceptional! I cashed a difficult check with her, she had no hesitation jumping through the hoops required to get it done!

  Response from the owner

  We’re glad that we could help you ACE the day with your check cashing, Suzanne! Thank you for being our consumer and for telling us about your positive experience at our store in Cleburne. We look forward to your next visit - and don’t forget we offer bill pay and money transfer services, too.

• I

  Italina Rosario
  5

  I was given great customer service, Alexis was very polite while helping me with my money order.

  Response from the owner

  Thank you for sharing about your money order experience at our ACE Cash Express store in Cleburne. We strive to provide outstanding service every day!

• N

  Nlorez Lorezren
  5

  I just paid a bill with a young girl Andrea, she was very patient with me and sweet, she even offered me a debit card and I didn't take it because I have 3 already but she convinced me to almost have 4 ! I love the cards I can't spend more than What's on my card, I learned to manage money here at ace! I will continue to do business here I offered her a tip and she asked for a google review instead of cash . I feel as long as we treat each other with respect the business / clientele relationship can be Great!

  Response from the owner

  Thank you for using our bill pay services at our Cleburne ACE Cash Express store. We strive to provide outstanding service every day. Consider learning more about the other products and services we offer, including ATM services and MoneyGram money orders.

• y

  yvette Chang
  5

  I just want to say that Gwennesha at the Lancaster store was so incredibly helpful and sweet. I don't usually go to places like this but had no other choice. I went to the one on Mccart and the young Mexican girl had a HORRIBLE attitude. She was rude and really embarrassed me. I went to the other store and met Gwennesha. When I say she was a godsend I mean it with all of my heart. She went above and beyond what she had to do. I am so grateful for her and appreciate her kindness and knowledge. You truly have a wonderful employee. Gwennesha, if you ever see this, Thank you for your compassion, kindness and patience. You are a gem!

  Response from the owner

  Thanks so much for taking the time to leave us this terrific review, yvette! This is the feedback that we love to hear. Please come back to visit our associates at 100 S Ridgeway Dr for check cashing or money transfers soon!

• B

  Burt Julie
  1

  The hours on the door stated they close at 8pm. The new person tonight closed it at 6pm. Even had the audacity to try to inform me that they close at 6pm. I proceeded to inform her of the correct days and operating hours. Just more reassurance for myself that no matter what, it's not worth cashing a check. Especially in society this day in age when someone has poor customer service skills and incapable of working. I'm just appalled and someone needs to write her up. New or not don't argue with me when you are clearly in the wrong and want to use foul language for your own mistake. Again, I will not be back. It's very upsetting because of convenience than having to wait until Monday for my money to be available in my bank account.

  Response from the owner

  Thank you for letting us know, Burt. We strive to make it a great experience for consumers every time they visit our store, and we’re sorry that your visit didn’t meet that expectation. We’d like to speak with you and understand how we can improve. Could you please email [email protected] with your name, contact info, and the store location. Our Regional Vice President will contact you as soon as possible.