ACE Cash Express E March Ln, Stockton

ACE Cash Express Reviews

• K

  Kacie Lor
  1

  This place charges so much just for a money order. First they can’t process a money order unless it’s cash. They said they can withdraw the money from my debit card but then it costs $26 to withdraw?? All in all I’m paying so much extra for a money order where at a Walmart I can get it faster for only about $3! Also, why are there 4 workers at the windows if they’re not even helping anyone. The line was long and there was no order for how the line should be like. The workers were often talking to each other instead of helping the ppl in the line! I am never coming here again. There’s a reason why places like that are always hiring. Everybody hates it.

  Response from the owner

  Hi Kacie, thank you for bringing this to our attention. Could you please email us at [email protected] with your name, the store you visited, and more information? The Regional Vice President over this location would like to speak with you directly and learn more about the situation you’ve described.

• M

  Milinda Bautista
  5

  Excellent customer service Angelica has worked here for many years and knows her customers” names by heart. I am a repeat customer because of her. She is welcoming and skilled at what she does. When it is busy she is able to work at a good pace to keep customers from waiting very long. Most times I see her working alone but she is still there with a smile and kind words.

  Response from the owner

  At ACE, we work hard to make things easy for our consumers, and we’re happy to hear that you were pleased with our financial services. Thank you for being a loyal consumer, Milinda. Come back and visit our ACE store at 1664 E March Ln Ste 1 soon!

• k

  kay hall
  5

  Was my first time getting loan and Kaonna made the experience great ! She let me know all the information that I needed to know and also gave me coupons ! I would recommend

  Response from the owner

  We’re glad that we could help you ACE the day, kay! Thank you for being our consumer and for telling us about your positive experience at our store in Stockton.

• A

  Amani Brou
  5

  Kaonna was very helpful with the bitcoin machine and I also got a money order ! She was very respectful and help me through the whole process very nice and easy and fast !

  Response from the owner

  Thank you for sharing about your money order experience at our ACE Cash Express store in Stockton. We strive to provide outstanding service every day!

• D

  Dae Holland
  5

  Kaonna was such a big help today ! She cashed my check and also set me up with a flare account ! She was very nice and kind.

  Response from the owner

  We’re glad that we could help you ACE the day with your check cashing, Dae! Thank you for being our consumer and for telling us about your positive experience at our store in Stockton. We look forward to your next visit - and don’t forget we offer bill pay and money transfer services, too.

• F

  Frank Manriquez
  5

  I want to give a 5+ stars rating to Angelica and her professionalism and hard work. I really do appreciate her for her professionalism and her kind attitude towards me when I come into the store. Angelica deserves management position and also a pay increase. Thank you so very much for caring for your customers.

  Response from the owner

  Thanks so much for taking the time to leave us this terrific review, Frank! This is the feedback that we love to hear. Please come back to visit our associates at 1664 E March Ln Ste 1 soon!

• J

  Jared M. Bautista
  5

  Angelica has great quality service and presentation is professional. I was able to get in and right out, with great time and continued on with my day. I will recommend this store in the area that needs any type of payroll or money transfer needs.

  Response from the owner

  Thanks so much for taking the time to leave us this terrific review, Jared! This is the feedback that we love to hear. Please come back to visit our associates at 1664 E March Ln Ste 1 for check cashing or money transfers soon!

• L

  Lyse Foreman
  5

  I’m giving Angelica a 5+ stars ⭐️ rating because she’s always professional and very understanding and I can’t leave out knowledgeable. Angelica deserves management job and also a big pay increase. I really appreciate Angelica and her hardworking skills.

  Response from the owner

  Thanks so much for taking the time to leave us this terrific review, Lyse! This is the feedback that we love to hear. Please come back to visit our associates at 1664 E March Ln Ste 1 soon!

• Y

  Yanna Holand
  5

  This was a very good place to cash my check ! Kaonna was very patient and nice. She also set me up with a checking account !

  Response from the owner

  We’re glad that we could help you ACE the day with your check cashing, Yanna! Thank you for being our consumer and for telling us about your positive experience at our store in Stockton. We look forward to your next visit - and don’t forget we offer bill pay and money transfer services, too.

• m

  mikw jones
  1

  I had every document. But denied me because I couldn't prove income. Don't come here since there's very loud construction. They will deny you a loan for whatever reason despite having proper documents

  Response from the owner

  Thank you for letting us know, mikw. We strive to make it a great experience for consumers every time they visit our store, and we’re sorry that your visit didn’t meet that expectation. We’d like to speak with you and understand how we can improve. Could you please email [email protected] with your name, contact info, and the store location. Our Regional Vice President will contact you as soon as possible.