Academy Mortgage Se 93rd Ave, Clackamas

Academy Mortgage Reviews

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  Annette Pacarro
  5

  Becca Gordon at Academy Mortgage was awesome! We originally started with a different Mortgage Advisor and went to Becca for a quote to make sure we weren't getting overcharged. The quote she gave us was very close to our other quote. Turns out Becca was much more responsive to our calls/emails/questions. She was great! I would HIGHLY recommend her!

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  Kriya Krisnabai-Gitanjali
  5

  We worked with Katie McMeen, based on a referral from a family member. She was INCREDIBLE to work with- super responsive, an excellent communicator, very very good at breaking down all our options and explaining things to us in a way that made us feel empowered to make decisions. We feel SO LUCKY to have found her. It made what could have been a terrifying process really smooth. THANK YOU KATIE!!! We are in our dream home thanks to you:)

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  Kevin Barber
  5

  Jonelle Knipe is a great loan officer! She helped guide me thru the whole process of buying my first home😊 she is very thorough and professional. I would and will recommend her to any and everyone!

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  Tuang Thang
  1

  There is a disconnect from them and their servicing department. Try to get tax documents was told to call servicing department on your "mortgage statement" . They didn't even provide that number to call. Got number from statement call that department; connection was very bad can hardly hear the agent. They told us it will take 24-48 hours via email and 10 day via regular mail. Neither document have arrived it have been over one week. Cannot believe it takes 2 days to get email this day and age. Will be changing from them to another company. Do not recommend them.

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  Shelley Barr
  5

  Katie's attentiveness and dedication to getting the buyers what they need when they need allowed the deal to happen! And we closed a week early. She's amazing at what she does!

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  Lindsay Stanley
  5

  Thoroughly enjoyed my experience working with Katie. She was very informative, friendly -but not like that *fake* friendly (like a Starbucks barista), and she made me feel so comfortable asking questions when I didn’t understand something. She explained tiny details of closing costs to me to make sure I understood and when I stopped her to ask questions, she never made me feel like it was annoying or anything. I get anxiety about that, but never felt that way with her. She is an all around good person and Academy Mortgage was awesome! Along the process of home buying, they have videos for you to understand what you are signing. I respect companies that do this.

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  Shannon Harder
  5

  Katie is not only a knowledgeable and professional loan officer, but she is great with clients. She is patient and takes a lot of time with clients to make sure they understand each step of the process. She is an incredible problem solver and is very communicative. She is by far the best loan officer I have had the pleasure to work with.

  Response from the owner

  Thank you so much for the wonderful review! It means so much.

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  Christopher Thompson
  5

  Jaime and her team made buying our first home SUPER easy. She was more than willing to work with us to get us something that made sense for our situation. The app made everything incredibly convenient and communication was excellent. She is very knowledgable and was always willing to answer our questions no matter how small. Overall it was a wonderful experience and we will definitely be using Jaime for future home buying or refinancing.

  Response from the owner

  Thanks for the great review Christopher! We're so glad that we could make your experience so easy and convenient.

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  Monique
  5

  We really lucked out being connected with Jonelle, she is the sweetest, kindest and so helpful at every step of the process. Always available to answer any of our questions! We couldn’t imagine going through the process of buying our home with anyone else. Thank you Jonelle for being the best ! #dreamteam

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  Adelaide Henderson
  5

  Jonelle at Academy Mortgage is one of the best loan officers! She is honest, hardworking and very communicative. I can't recommend her enough!