Abri Credit Union 75th St, Woodridge

Abri Credit Union Reviews

• A

  ALONA BONDARENKO
  5

  Have a very good experience with them! Great interest rates and service! Very professional stuff. Kevin was helping me to get auto refinance and Daya finished this process. I got response for 15 min. I recommend Abri for everyone!

  Response from the owner

  Thank you for taking the time to give us feedback about your experience with the staff at our Woodridge Branch. We appreciate you recommending Abri for everyone and look forward to serving you in the future!

• D

  David Phillips
  1

  Until today I have been a customer for 34 years. There service has slowly gotten worse n worse over the years (I think due to new corp policies and high turn over rate) but today was the last straw. They would not let me deposit a corp check for $10 that was signed over to me while I had that person who's check it originally was, with me with ID in hand. And they tried to tell me it's never been allowed. I explained to them that I have done it through them dozens of times in the last 22 yrs. Still refused to deposit a $10 check for me. This is how they treat a customer of over 30 years. Good bye n good riddance!

• A

  Andre Wolosewicz
  5

  I have been a customer of Abri for over 20 years now and part of the reason for staying that long is that their customer service is excellent and the best of any other bank I have ever used. In particular, I would like to call out Jamie Hogue and Kim Crossman for their support and professionalism helping my wife and I through a challenging refinance. I have no hesitation recommending Abri as the go-to for any mortgage and banking needs.

  Response from the owner

  Thank you for being a member for over 20 years! We appreciate your feedback about our level of service and specifically mortgage team.

• D

  Danielle Howard
  1

  Very disappointed, went in expecting to get real help, ended up dealing with someone who was clueless and fumbling through information that was right in front of her. Turned out it was the manager of this credit union, Linda. I learned that if I ever need something i'll take the long trip and go to the Romeoville location. Avoid this branch.

  Response from the owner

  We apologize for this unfortunate experience. Our branch manager is new and there is a great deal of information to master when working within a financial institution but nonetheless if you left unhappy we have failed you and we are truly sorry. We do appreciate your feedback.

• N

  Nima Jahedi
  5

  Friendly and responsive staff. We had a great experience getting financing for our car and we will go back for other inquires for sure.

  Response from the owner

  Sorry for the late response-this review went into our spam folder! We appreciate your business!

• K

  Kate Summer
  1

  Don't put your money here. Sneaky..rip off credit union. They do everything to squeeze every penny out of you and act like it's a privilege for them to have your money. BEWARE!!

  Response from the owner

  We're sorry you feel this way because we value our members tremendously. Please email [email protected] with the details of your experience so we can look into it.

• D

  Dan Blackson
  5

  Thank you so much for helping me I enjoyed speaking with ms Linda and Alisha. I love coming to a place and getting excellent customer service. KEEP UP THE GREAT WORK 😀

  Response from the owner

  Thank you for the feedback and your business. We will pass along your comments to Linda and Alisha.

• S

  Stephen Jennings
  5

  Staff was great, I'm very pleased with the help I received and the quality services they offer. Bar far best around

  Response from the owner

  Thank you for letting us know what you think about the Abri staff and credit union services at our Woodridge Branch. We appreciate you taking the time to give us feedback!

• J

  Joel Cacini
  5

  Had a wonderful experience with Rebecca Orozco at the Woodbridge branch. Was extremely helpful and kind. Very personable and informative experience.

  Response from the owner

  Thank you for letting us know about your great experience with Rebecca at our Woodridge branch. We appreciate the feedback and will pass on your review to her.

• B

  Bob Svern
  1

  The service has worsened over the years. Will be closing my account soon.

  Response from the owner

  We are so sorry to hear that you are unhappy with the service that you have been receiving. Can you please contact Linda Ashford our Woodridge Branch Manager at (815) 267-7783 to discuss your concerns.