Abound Credit Union Happy Valley Rd, Glasgow

Abound Credit Union Reviews

• S

  Sarah Carter
  1

  I wish I could give 0 stars but I can not. With that being said, the staff is very friendly- but, we refinanced through this company March 2021 to get a better interest rate. It’s currently Feb 2022 and I STILL HAVE YET to get my car title back. Voice my concerns monthly and keep getting a run around. Would not recommend loans through Abound unless you want your vehicle title to be lost for 11 months with no real answers.

• J

  Joe w
  1

  I had banked with Fort Knox Credit Union/Abound for over 10 years until they changed to Abound and recently slapped me with $465 of overcharges from a series of $2 PayPal charity donations. Abound “solutions department” closed my account with no resolution. Abound is not a credit union , it is a scam!

  Response from the owner

  Hi Joe. As we mentioned in our responses to the multiple reviews you shared through comments left for several branches, we want to connect with you but need your last name to look up your account and contact info. If you're comfortable, please share your last name or email address. We're eager to connect. Thank you!

• R

  RAWRFox
  4

  Fast, helpful, and friendly service. Low fees and minimum balance. Clean and organized lobby. Easy to use ATMs with remote assistance from staff during business hours. Good location with multiple parking lot entrances. Only complaint is that there is no local number listed and you have to wait on hold with the 800 number to ask a simple question that might only be answerable by a local person, leaving you no choice but to go in. Otherwise, a great local CU.

  Response from the owner

  Thanks for taking the time to rate us! Please know, by calling 800.285.5669, our Team Members can transfer you directly to your branch of choice. We understand that your suggestion is to bypass the 800 number completely. That is possible by calling a direct extension. We suggest grabbing a business card from your branch next time you're in. You'll find their direct extension on that card, allowing you to bypass the Call Center. Again, thank you for your rating and suggestion!

• L

  Lela Gail Kennie
  5

  My Husband open account thur this friendly place so happy we did thank you ABOUND CREDIT UNION.

  Response from the owner

  Lela, thank you for taking the time to leave our Abound Glasgow Branch an awesome review! You're awesome!

• T

  Thomas Fitzgerald
  1

  Worst banking institute I have ever won’t do business with again

  Response from the owner

  Thomas, thank you for connecting with us. We'd like the opportunity to speak with you to better understand your experience, so that we can better serve you and others in the future. Please give us a call at 800.285.5669 and a Credit Union representative will be glad to work with you. Thank you!