ABCO Federal Credit Union Washington Ave, Egg Harbor Township

ABCO Federal Credit Union Reviews

• B

  Buddy Haywood
  1

  Upgraded bank by phone...is a horrible experience...can't access my account from my phone...an employee there was nice enough to reset pass codes...it worked then three days later locked out again....now because of covid they keep their doors locked....I might as well make wawa my new banking union. I feel like this is a way to hold up people's monies while they make money off it...yeah I said it !!! The longer they hold the more they make.....making one last attempt

  Response from the owner

  Hi Buddy, thank you for taking the time to leave your review. We know how important it is to access your money when you need it and we are sorry for how frustrating experience this experience has been for you. Our first priority at ABCO is the safety of our branch employees as well as our members, and we appreciate your flexibility as our branch remains closed. Having said that, we understand how important mobile banking is at this time. Please reach out to a member of our branch at [email protected] to trouble shoot this problem for you once more, and ensure you always have access to your accounts when you need them.

• J

  Jen House
  1

  I have been trying to square away autopay on my car since Aug. The loan application process is incredibly slow, everything done through a portal and email. Have questions.. good luck getting a person. Went to the branch to pay the first payment said I owed nothing and was not debiting my account. Finally the first payment hit my account 10/26 from August 31st! I sopke to several people and they assured me that the issue was fixed and next month will be ok. well it never hit. Many calls and emails, the problem is still not resolved. Spoke to manager who helped me set up ABCO as a payee in my bank bill pay. I asked why do i have to do this now, the last time i was told ABCO had to debit my acct. I was told they got an update... I said so how was i supposed to know? she said it is on our website.... well i dont bank with abco so how would i know this? No letter mailed.. zero communication. I paid dec 3 and it still has not come out of my account. Now I have a delinquent notice mailed to me. At this point I feel I have done my due diligence. What can I do? I no longer want to deal with this bank.

  Response from the owner

  Hi, Jen. We are so sorry to hear about this experience! Please email [email protected] and we will be in touch as soon as possible. We are here to help!

• T

  Tynecia Medley Clemmons
  5

  They are nice and friendly, they even allow my immediate family to deposit cash into my account which is great unlike the Atlantic City branch.

• T

  Teffonae Gilbert
  1

  Was able to get into the new system but now I’m not able to access it AGAIN!!! This new system is TERRIBLE ☹️ and don’t try calling because you won’t get anyone on the phone.... it’s time to leave this credit union;(

  Response from the owner

  Hi, Teffonae. Please email [email protected] if you are having any problems logging into our new system. We are here to help!

• Q

  Queen Gin
  4

  Four stars from me because outside of NEVER being able to get a live person on the phone to speak with when needed, all else is satisfactory for me & my experiences in banking with this facility for over the past seven years.

• s

  sheikh ali
  2

  I went to the bank to open an account .The cashier told me Someone will call you .I had a seat like 30 min .nobody called me. But there was no line .so I came .Home . I don't know what I tell about customer service to compare with other bank

• t

  tashona sparkmon
  1

  I can write a paragraph about how bad this bank is but I rather tell ppl to NEVER OPEN AN ACCOUNT WITH ABCO!

  Response from the owner

  Hi, Tashona. We are so sorry to hear this! Please let us know if there is anything we can do to improve your experience with us. Please email [email protected] if you would like to share any additional information.

• M

  Marquita Fitzpatrick
  2

  Calling this bank and actually speaking to a human being is almost unheard of. I've never had to leave a message with a bank in order to have a question answered. It's extremely frustrating and poor customer service.

• E

  Elizabeth Mateo
  1

  There never answer the phone no more what how many times you call

  Response from the owner

  Hi Elizabeth, thank you for taking the time to leave this review. We are so sorry that you have been having trouble reaching a representative at our branch. We understand that must be extremely frustrating. If you can please email us a good phone number for you at [email protected], we will reach out as soon as possible.

• b

  braulio nieves
  1

  Came at 5 when on the door and the web says they close at 6pm and they had already shut the doors 🤷🏻‍♂️🤷🏻‍♂️