OceanFirst Bank Fire Rd, Egg Harbor Township

OceanFirst Bank Reviews

• A

  Amber Cedeno
  5

  I have been depositing checks for about 2 years every week for my employer at ocean first! My Drive through and inside experience has always been so pleasant!! Though I came with multiple deposits I never feel rushed or get a bad vibe from a teller which is a relieving for my day. Even speaking to Debbie on the phone about an general question was comforting. Her and a person on her team did more then was needed to make sure I had an answer. This branch literally goes out of their way for their clients. Out of all branches this one is Definitely my favorite and I highly Recommend it!

  Response from the owner

  Amber, We are so happy to hear you had such a great experience! We work hard to exceed your expectations, and we appreciate your taking the time to share your opinions with us. We look forward to seeing and serving you again soon.

• K

  Kahree McNair
  5

  Tahirah Russ was very helpful! It was my first time visiting and she provided me with all the information I needed to know. She’s very professional, proficient, and patient. After leaving out I was very confident in choosing my new bank. Thank you again Ms. Russ!

  Response from the owner

  Kahree: We are so happy to hear you had such a great experience! We work hard to exceed your expectations, and we appreciate your taking the time to share your opinions with us. We look forward to seeing and serving you again soon.

• J

  Joanna Norcross
  5

  I have been dealing with the people here for years through all of the changes and different locations. Very helpful and easy to do business with. I wouldn't want to go anywhere else. Love them all especially MaryAlice, Tia and Debbie. Always there when I need them. Thank you

  Response from the owner

  Joanna, We are so happy to hear you had such a great experience! We work hard to exceed your expectations, and we appreciate your taking the time to share your opinions with us. We look forward to seeing and serving you again soon.

• v

  victoria frank
  1

  i used to love this location i’d drive from hammonton just to use them, but that will be changing after i was just hung up on mid sentence and given an attitude because one of their clerks at the window yesterday did not explain anything to me and caused my account nothing but issues.

  Response from the owner

  Victoria, We apologize that our service did not meet your expectations. We set a high standard for ourselves and we are truly sorry to hear you did not have a positive interaction with us. Please call our Fire Rd Branch at 1.888.623.2633, extension 2400 to discuss the issue at your earliest convenience. We look forward to hearing from you, and we’d greatly appreciate the opportunity to improve your future experiences with us.

• E

  EVOLMAI
  1

  Is their a bank manager at this branch? Tomorrow will be my 3rd time here within 1 week…

  Response from the owner

  Hi, We apologize that your experience at our branch did not meet your expectations and want to help. Please give us a call at 1.888.623.2633 x2400 as we want to learn more about your visit so we can work to improve it.

• W

  William Delaney
  1

  I would give it 0 stars if i could worst bank in south jersey complete garbage

  Response from the owner

  Hi William, we apologize that your experience at our branch did not meet your expectations and want to help. Please give us a call at 1.888.623.2633 x2400 as we want to learn more about your visit so we can work to improve it.

• R

  RENEE HILL
  5

  Sandas Felder was my personal banker at the time of my visit. He was very informative and courteous. He explained to me the advantages of the Nest Egg program and the different types of accounts that Ocean First offers. I plan on opening an account and encouraging my family members to open checking and business accounts.

  Response from the owner

  Renee: We are so happy to hear you had such a great experience! We work hard to exceed your expectations, and we appreciate your taking the time to share your opinions with us. We look forward to seeing and serving you again soon.

• n

  noreen ferguson
  5

  OFB Fire Rd..very courteous and friendly..very disappointed that ofb is closing the Galloway Branch as they closed the Ventnor Branch also. Often times the AC branch isn;t open either. very inconvenient

  Response from the owner

  Noreen, Thank you for sharing your experience. Receiving feedback like this helps us know what we are doing right and where we can improve. If you have any additional questions or comments, please call our Fire Rd Branch at 1.888.623.2633, extension [2400].

• D

  Dylan Ralston
  1

  The manager was very rude I would give this place zero stars if I could my family been banking with them forever since it was ocean city and ever since they switched they went down hill I'm not one to say this but the manager should be fired immediately. They lost not only a long time customer but also my family I will be switching and telling everyone I know to switch and I have a big family I'm calling corporate on the manager

  Response from the owner

  Hi Dylan, we appreciate you being a long-time customer and sincerely apologize that your experience at our Fire Road location in Egg Harbor didn’t match your expectations. Unfortunately, in this situation we were unable to find a resolution.

• R

  Richard Helfant
  5

  The staff is always courteous, friendly and efficient. I wish the bank would have "T" do training at all the other branches.

  Response from the owner

  Richard: We are so happy to hear you had such a great experience! We work hard to exceed your expectations, and we appreciate your taking the time to share your opinions with us. We look forward to seeing and serving you again soon.