1st Source Bank Countryside Dr, Columbia City

1st Source Bank Reviews

• A

  Austin H.
  5

  This is BY FAR the best bank I've ever dealt with. They are so nice, patient, and caring. Everyone I've worked with in there has a positive attitude. The bank itself is nice and clean! If you aren't banking at 1st Source, you aren't banking.

  Response from the owner

  Hi Austin, Thank you so much for banking with 1st Source and for your wonderful review! We are so glad to hear how much you enjoy banking with us and that you always have a great experience! We will make sure this is forwarded to the branch manager. *JW

• J

  Jesse Richardson
  1

  Staff does not know how to change a pin on a business debit card. Had to return to the branch 3 times after being told by the staff to call 800 number. Then they found out they had to do it. Staff does not know how to wire transfer funds to China. Staff says they will not hold a small check but the next day there is a hold on said check. Hold time for this check was not just a few days but for 9 days. Very Very Poor training but nice people.

• S

  Shelly Davis
  5

  Always friendly staff, they have had some turnover, but they have a couple girls and office personnel that have been there for years, so they are always ready to answer any questions. I have had both business and personal accounts and always been satisfied with the service.

  Response from the owner

  Hi Shelly, Thank you for being a 1st Source Client and for taking the time to review us. We are happy to hear you have had such positive experiences with us! *JW

• J

  Jeremy Byrer
  5

  Friendly and very helpful. When I walk in they always greet me by name. They can answer all my questions or my conserns about my account.