1st Security Bank S 3rd St, Elma

1st Security Bank Reviews

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  Shelbi Kennedy
  5

  Visited the Elma branch last week and had the pleasure of Hannah’s customer service. My mom had been giving her acct number, but Hannah wasn't able to find it, all bcuz the new acct my mom was in changed her number. Hannah was so polite and apologized sincerely for the inconvenience, that honestly never took place. You can tell she enjoys her job and she enjoys making sure customers are treated well. It’s a genuine characteristic for her. I hope you all recognize her youthful age and what she brings to your organization… Thank you !! Hannah keep shining you are a TRUE beacon of LIGHT!!

  Response from the owner

  Hi Shelbi - We sincerely appreciate your feedback for the Hannah and the Elma branch. She is a shining beacon of light!

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  Shari Sackrider
  5

  The women working at the Elma, WA branch are so very friendly and are always willing and able to help me with any of my banking needs. They take the extra time to listen and get to know me as a person, not just a customer. Thanks, ladies!!!

  Response from the owner

  Hi Shari - It is always great to hear feedback about how friendly our team is, thank you for leaving such a nice review for our Elma team!

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  Sarah Warner
  5

  I love this bank. I love how they remember my name and are always very helpful.

  Response from the owner

  Hi Sarah - We appreciate your kind words and review. All the best!

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  Art & Memories Photo - Grays Harbor
  5

  Elisa & her staff are very friendly & Helpful. Highly recommend!

  Response from the owner

  Hi Art & Memories Photo - Thank you for the recommendation. We appreciate your feedback and review for Elisa and her staff!

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  Tina Bowers
  5

  My father had an account with this bank in hadlock. I have to admit I was very reluctant to deal with them being they once were bank of America. Did not like that bank. I used the Elma branch because it was closer to me and they helped me set up an estate account. I recently changed over to my account. These ladies there are amazing. They helped me get through all the rough paperwork and got everything set up. I highly recommend this Branch they rock.

  Response from the owner

  Tina, we appreciate your business, you are in excellent hands with our Elma branch!

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  Lorinda Treiber
  5

  Loved the professional and personal friendly attention. Our transactions were handled very smoothly.

  Response from the owner

  Hi Lorinda - Thank you for the review and feedback. It is great to hear that your transactions were smooth and friendly!

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  Sherri Persell
  5

  I have been with this bank forever and I love the Elma branch staff ♥️

  Response from the owner

  Hi Sherri, thanks for the kind message, we appreciate you and look forward to your visits!

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  Lucas Hite
  5

  Both Elisa and Jen were lovely to work with. They helped me work through my problem. It's always good to interact with kind people. Thank you, 1st security bank. :)

  Response from the owner

  Hi Lucas - Thank you for the review and feedback for Elisa and Jen. We're glad they were there to help!

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  Joshua Glaser
  5

  Everyone here is always prompt and friendly, consistently helpful. Thank you

  Response from the owner

  Hi Joshua, thanks for the kind words, we appreciate you!

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  Andrew Cooper
  5

  Really love the customer service there all the people are very nice. Mati is extremely friendly and i may have a crush on her

  Response from the owner

  Andrew, thank you for taking the time for a review, much appreciated!