1st National Bank Walmart Dr, Lebanon

1st National Bank Reviews

• L

  Laydasha Collins
  1

  The Wal Mart branch is the best branch in this bank. Problem is, all the problems with this bank are results from the leadership at the corporate office. So you go to Wal Mart and tell them about your problems and they really try to help you, but they have to direct you to corporate and most of those people are so ignorant they can't even communicate, and you get nothing but attitude, with no help at all. My recommendation is to pull your money out of this bank and avoid misery. There are better competitors playing in this game right now.

  Response from the owner

  Hi Laydasha. We are sorry to hear about your experience. We believe this occurred during our scheduled maintenance of our system. We apologize for any inconvenience this may have caused you. We take our customer's experience seriously and strive to provide the best service possible. We hope you have a wonderful remainder of your week.

• J

  James Copeland
  1

  Im done with this bank and the lack of communication and the sad this i loved this bank. Im done with all this im going to my bank to close my account and go els where😡😡

  Response from the owner

  We apologize for any lack of communication. We strive to inform all clients of any and all changes while we grow. We email all clients often to keep them up to date on small changes, mail letters for larger changes, and also do many typical means of communication such as signs, tv screens inside our banking centers, and website updates. Custom alerts can also be set up in online banking for any account level changes. We are a local business and this message will be sent to the appropriate people to ensure we can learn and fix the issues you experienced for the future.