1st Franklin Financial City Ave N Suite B, Ripley

1st Franklin Financial Reviews

• B

  Brandie Austin
  5

  Very helpful and Very friendly. I love dealing with the two Ms. Wandas' in the office. They are wonderful. If you need help with anything, they will find a way. Tell them I sent you. ;)

  Response from the owner

  We're so happy that we've earned your endorsement, Mr. Brandie! We look love working with you.

• M

  Michelle Franklin-Cissom
  5

  I can’t say enough good things. Through the good times and the rough times, they have always tried to do right by me and my family. Everyone is always very friendly. I feel like I’m treated as a real person not just an account number. As long as they will have me, they will have my business.

  Response from the owner

  Hello, Michelle! We will be sharing your review with our Ripley team to encourage them to continue to strive for excellence in customer service. We are delighted to have had the opportunity to serve you and look forward to for years to come!

• C

  Cheyanne Stafford
  5

  As a first time loan receiver I adore this company and the sweet caring workers here they are very understanding and willing to work with you I 100% recommend both Wanda’s and Anthony

  Response from the owner

  Hey, Cheyanne! Your thoughtful review fills us with pride and lets other community members know what we are all about. Thank you for giving us a try!

• S

  Samantha Potts
  5

  Very friendly and respectful people! Will continue my business with these people! If you need anything they are always willing to help!

  Response from the owner

  Hey, Samantha! We’re glad we could help you and appreciate the kind words! We look forward to working with you when you need us.

• W

  Wendy Dixon
  5

  They take time to know their customers as a person not as another account. They treat you as family and always willing to help you if they can.

  Response from the owner

  Hey, Wendy! We can't thank you enough for leaving us such a great review. We are looking forward to serving you in a future visit!

• D

  Desiree Graham
  5

  Awesome customer service!!!!! I was welcomed as soon as I walked through the doors! ♥️

  Response from the owner

  Hey, Desiree! Everyone here is working hard to deliver first-class service to inspire you to continue visiting us.

• D

  David Presley
  5

  Great place to go Ms.Wanda Wilbanks is always glad to help.

  Response from the owner

  Hey, David! We’re happy to have the opportunity to serve you and appreciate your review!

• D

  Dena Doss
  5

  Excellent customer service, all staff very polite and helpful, all questions answer clearly..10/10 would recommend.

  Response from the owner

  Hello, Dena! Thank you for giving us such high marks. We are constantly hard at work to deliver the best possible experience.

• S

  Suzy S
  5

  Customer service is excellent. All questions are answered. Everything handled in a timely manner. If your looking for an affordable loan highly recommend.

  Response from the owner

  Hey, Suzy! We believe that business is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service.

• A

  Amanda Presley
  5

  This place is awesome. Always so helpful and kind!!

  Response from the owner

  Do allow us the opportunity to serve you again, Amanda. We will do everything in our power to deliver an even better customer experience.