1st Franklin Financial S Virginia Ave, Tifton

1st Franklin Financial Reviews

• C

  Carolina Davila
  5

  This A Friendly Place & the People wrking here sure Guve U GREAT Customer Service. Always Ready to Help & Meet Customer Needs

  Response from the owner

  Friendly service is our commitment to you! Please let us know if there's anything else we can do for you in the future.

• M

  Meshak Williams
  5

  The staff was great and very helpful. Ms. Arlene was a great help and I would recommend her. Thank you

  Response from the owner

  Hi, Meshak! We are very happy to read about your experience with our Tifton team!

• M

  Maya
  1

  My last time EVER doing business with them. They send you NUMEROUS notices in the mail claiming you can renew for such and such amounts and when you go in they claim you don’t qualify 😂 They also call and harass you about making payments. I LITERALLY took in a payment near closing time and the lady at the desk just stared at me through the glass. Don’t waste your time here. They’re so unprofessional.

  Response from the owner

  Thank you for your comments regarding your recent visit to our Tifton office. We apologize for the negative experience and assure you that your feedback was shared with the branch employees as well as the Regional Director. If you would like to speak to someone about your experience, our Quality Assurance Department would be happy to assist you. Please call them at 1-800-700-7943.

• B

  Blake Franks
  1

  This has got to be the worst loan company in the south GA area, I will NEVER do any business with this branch again!! The rude comments and threats are just unacceptable! Only reason I gave them 1 star is just because I have no other choice! VERY unprofessional employees, it’s so bad I don’t evwn make my payments through this branch! The next level manager needs to do some investigating on this place before they completely ruin the First Franklin name. As far as the Tifton branch, you have lost all of my business and I’m looking into a way to move my business away from it.

  Response from the owner

  Thank you for taking the time to share your valuable review. The experience you described is not characteristic of the level of service we expect our office personnel to deliver. Your feedback was shared with our team. We’d like to apologize on behalf of our Tifton office staff. If you would like to further discuss your experience, please contact our Quality Assurance Department at 1-800-700-7943.

• B

  Bam Bam
  5

  Very good loan company from most others who give you high interest rates they look out for you and help u if you need extra money very good professional every employee’s I’ve spoke with was excellent.

  Response from the owner

  We are so grateful for your feedback! Thank you so much for taking a few moments to let us know how we are doing.

• P

  Paul Cannady
  4

  Went in thinking I would walk out with a No but, came out with what I needed.

  Response from the owner

  We're so happy that we could help you, Paul!