1st Franklin Financial Bullsboro Dr, Newnan

1st Franklin Financial Reviews

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  Jeff Maddox
  5

  The entire crew there are awesome people in general , they do their job but will go out of their way to help you if possible

  Response from the owner

  We always love hearing from satisfied customers, Jeff! Thank you for taking the time to leave us a great review.

• C

  Christopher Thomas
  5

  They treated very professional and well and Mrs.mclain was very nice thanks.

  Response from the owner

  We are delighted to have had the opportunity to serve you, Mr. Thomas!

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  Michael Brady
  1

  Everyone who works here is very nice. However, I always make my payment, but that is not good enough to refinance my loan now. After years of being a customer and never having an issue with my payments, being a good customer is not good enough. I highly recommend OppLoans, where paying on time every 2 weeks is what matters most.

  Response from the owner

  We apologize that we could not renew your loan at this time. If you would like to speak with someone from our Corporate Office, please contact our Quality Assurance Department at 1-800-700-7943.

• M

  Michael Sherburn
  1

  Terrible customer service. Lengthy waits. Bad business

  Response from the owner

  We would like to apologize for your negative experience at our Newnan office. We’d like to hear more about your situation to see if we can make things right. If you wouldn’t mind giving our Quality Assurance Department a call at 1-800-700-7943, we’d love to speak with you.

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  Willie Parker
  5

  All the ladies apart of this branch of 1st Franklin Financial are very helpful. An make the process very easy for me to complete. They have give have many years of good service and I can't thank them enough. :)

  Response from the owner

  Hi, Willie! It is our corporate goal to be the best in the industry and through our hard work, earn the loyalty and love of every single customer.

• S

  Stephen Creel
  5

  All the girls in the front office are very informational and very professional and friendly at the same time. I love coming up and seeing them. It's such a blessing to have someone on your side like them. I would refer First Franklin Newnan to any of my friends.

  Response from the owner

  Hey, Stephen! We believe that business is all about people and the greatest compliments we can receive are those that highlight the commitment of our Newnan staff to deliver the best possible service.

• B

  B Tues
  5

  What can I say? Everyone in the office was so helpful and friendly. I had the pleasure of being helped by Elana, she made the process so easy. I definitely recommend this office.

  Response from the owner

  We will always try our best to provide you with the best service possible. Thank you for your recommendation!

• B

  Bradley Hippolyte
  1

  This company is trash. I hope that your business of predatory loans and trash customer service catches up to you. How you treated people during the pandemic will come back to haunt you.

  Response from the owner

  Mr. Hippolyte, we were not able to find a record for you as a customer in our Newnan office. Could you possibly be referring to an experience you may have had with another 1st Franklin office? If you wouldn’t mind giving our Quality Assurance Department a call at 1-800-700-7943, we’d love to speak with you.

• S

  Semone Rosser
  5

  Great experience with this company. They were very nice and professional. I would highly recommend anyone.

  Response from the owner

  Thank you for your awesome review, Semone!

• A

  Alexis McGill
  1

  Whoever MISTY is needs to fix their attitude and not tell someone how to balance their money. You don’t know what someone’s going through financially.

  Response from the owner

  Providing excellent customer service is our top priority and we are sorry to hear that you received less than our best. We’d love the opportunity to speak with you about this situation. Please call our Quality Assurance Department at 1-800-700-7943 at your convenience.