Security Finance GA, Douglasville

Security Finance Reviews

• K

  Keisha Ferguson
  5

  Awesome group of people! Great customer service!

  Response from the owner

  Hi Keisha, thank you for sharing your experience!

• P

  Pamela J Moore
  5

  Very friendly, courteous and excellent customer service! I came prepared with the items I was asked to bring in The office staff were very efficient and took care of everything in a very timely manner. Safe/ social distancing was adhered and I felt very comfortable being there. I will definitely recommend someone to come to this company!

  Response from the owner

  Thank you for sharing your experience, Pamela!

• h

  heather moulder (Nudist0123)
  5

  I haven't ever been disappointed with their services. I have been a customer for multiple years and 10+ loans great employees, friendly professional and caring. If 20 stars were available I would give them 20 stars. Heather Reese

  Response from the owner

  Thank you for sharing your experience, Heather!

• C

  Chantel J
  5

  Security Finance is a great place to get a loan. I’ve always had professional assistance and the environment is very orderly and friendly. They’re always staying in touch with me about my loans and keeping me updated. I have no complaints about this business.

• F

  Felicia P.
  1

  Store Manager Kametra Harris is very rude and unprofessional. I am a new customer and came into office today for a loan. Kametra took me through the ringer and asked too many questions. She even spoke with supervisor over the phone and I heard everything. Kametra wasn't even discreet about it. She made it seem as if I gave her fake documents that my manager clearly printed out. I even told her to call my manager and she would confirmed she printed out documents. I arrived at the office at 2:35 and left the office a approximately 4:00. The bank was closed by then. This is no way to treat a new customer ever!!!! Will never go back to this location. I have experience in the loan world and would never treat a new or existing customer in this way. Work on your terrible attitude please. Still waiting to speak with her supervisor.

  Response from the owner

  Hey Felicia, it sounds like you had an unpleasant experience with our company. We would love to speak with you about the issue. Please call our Customer Relations Department at 866-281-7043.

• s

  stanphanie allen
  5

  Kametra and her team are very professional and do all that they can to assist you. They are very welcoming and friendly. I will absolutely continue to do business with and support them!!

  Response from the owner

  Thank you for sharing your experience, Stanphanie!

• C

  Corey Wade
  5

  They are awesome I have no complaints at all

  Response from the owner

  Thank you, Corey!

• A

  Andre Sealy
  5

  The staff was friendly and made the process easy. The manager Kametra was helpful in getting the pulling the documents I needed for the loan Definitely would recommend

  Response from the owner

  Thanks, Andre!

• R

  Richard Reed
  5

  Kametra, Ebony, Megan are very helpful and friendly. I've been a long time customer and they give you a second chance if they can and will work with you.

  Response from the owner

  Thank you for sharing your experience, Richard!

• W

  Wrisco
  5

  This location has the most wonderful young ladies that will help with your needs and get your on the right track. Everyone I have encountered wether it was in person or over the phone has the most amazing customer service.

  Response from the owner

  Thank You!