1st Franklin Financial Lillian Dr, Robertsdale

1st Franklin Financial Reviews

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  Michelle Phillips
  5

  These ladies are the best of the best! Never had a bad experience with any of them and they will all go above and beyond for you! It's nice to do business with people you know genuinely care about you. Very professional and compassionate.

  Response from the owner

  Hi, Michelle! We strive to serve all of our customers as if they are family and are thankful for the trust you have placed in us to serve your financial needs. We look forward to the opportunity to serve you again.

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  john Sawyer
  5

  These 4 young ladies are outstanding at what they do !!! Jennifer Wright, Valerie Murphy, Shayna Weeks and Nichole Odom are #1 in my book. They went above and beyond the call of duty to help me in my particular situation. They were kind and courteous and very professional. They were met with many unforeseen obstacles in my unusual circumstance and handled each problem with ease and a smile!😁 If you need a small loan or anything financed, I would highly recommend 1st Franklin Financial in Robertsdale Alabama. They are my friends !🥰

  Response from the owner

  Hello, Mr. Sawyer! Thank you for your kind words. It is truly nice to know that our efforts are paying off. We look forward to working with you!

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  Tina Turner
  5

  Amazing people to work with. GREAT PERSONALITIES! The women there made things so easy for me!!! Highly recommend for your next loans! I will use this company for my next loan!

  Response from the owner

  Hey, Tina! We know that you have options and are pleased to have the opportunity to serve you. Thank you for leaving us a great review!

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  William Kidd Jr.
  5

  I’ve gone to First Franklin a couple times and each visit has been the best experience. Great service and friendly faces and welcoming attitudes. They will do everything in their power to meet their customers needs.

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  jerrianne trammell
  5

  I have been using them for years. They are helpful and fast. All of the employees are super nice. They always ask how my family is doing and make me comfortable. I would recommend to anyone.

  Response from the owner

  Hey, Jerrianne! Online feedback is precious to us and we are thankful you took the time to let us know about your experience with us over the years.

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  masusnay
  5

  1st Franklin Financial has a professional staff that can assist anyone with their financial needs. I was looking to refinance a vehicle and they were there to assist. I would highly recommend 1st Franklin to anyone needing help in meeting their financial goals.

  Response from the owner

  We're so happy that we've earned your endorsement! We greatly appreciate you taking the time to recommend us to others.

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  Cindy Sandell Moody
  5

  Great group of ladies at the Robertsdale Branch. Very helpful and friendly. Always have smiles on their faces when you go in. I will definitely use them again for a loan. These ladies Rock!!

  Response from the owner

  Hello, Cindy! Our goal is to have everyone walk out of our office with the sense that they are part of our 1st Franklin family.

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  nick gier
  5

  The best group of ladies I have ever had the pleasure of doing business with. I have never dealt with a place that considers you and not just your credit score. These people care and it doesn’t matter which one you speak with. They are all amazing.

  Response from the owner

  Reviews highlighting the commitment of our people to serve every customer with passion, reaffirm that our customer service efforts are paying off. Thank you for your patronage.

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  sheltonia frye
  5

  The ladies at this location are awesome and are willing to help you anyway possible. Love you guys and keep up the great work you all are doing. I recommend this location to anybody.

  Response from the owner

  We’re thrilled that you are satisfied with our Robertsdale team! Thank you for leaving us a review and recommending us to others.

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  Max Sheppard
  5

  My husband got a loan here when no one else would help us. They're overly kind and very very willing to work with you when times are tough. Thank you so much for being a business that understands it's customers and goes out of their way for them. Always responsive and always doing their best. You guys are wonderful. Thank you.

  Response from the owner

  Your thoughtful review helps other community members know what we are all about. We hope that you or your husband will visit us again.