1st Franklin Financial Hopkins Corner Dr, Waynesboro

1st Franklin Financial Reviews

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  Jaquavius Anthony
  5

  Shamoka Bates took great care of me. She was very sweet and professional. I can tell she loves her job. I highly recommend First Franklin for any of your financial needs.

  Response from the owner

  Hey, Jaquavius! We recognize that the core of our business is our customers. With that in mind, we pride ourselves on having staff that is passionate about what they do.

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  Tiffany Davis
  5

  Just renewed our loan with Nicole today. She’s been great at helping me out over the past several years. Great ladies at this office!

  Response from the owner

  Hey, Tiffany! We wanted to take a moment to thank you for telling us about your experience with our Waynesboro team.

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  Vernell Roland
  5

  Mrs Nicole Kelly did an awesome job and everyone at the Waynesboro location is so friendly

  Response from the owner

  Hey, Vernell! Thank you for taking the time out of your busy schedule to review our Waynesboro office.

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  Cornelius Scott
  5

  As a customer since 2018 and a homeless United States Veteran, The Local 1st Franklin Financial Waynesboro GA Location gave me an opportunity to receive financial help and support, to provide food and shelter for my family. Always Friendly and Professional customer service from each employee. I'm very thankful to have a local 1st Franklin Financial in my hometown of Waynesboro, GA.

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  Michelle Sullivan
  5

  They are always courteous and friendly! I wouldn’t go anywhere else! Ashley always goes beyond her “job description” for me. I appreciate her!

  Response from the owner

  Hello, Michelle! Please know that we remain committed to be the best in the industry, so that we may gain your business time after time.

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  Jeff Catrett
  5

  The ladies at both the Augusta office and the Waynesboro office are the best around. You can't find good customer service like that anymore. They are always there to help a lending hand.

  Response from the owner

  Hello, Jeff! We train and coach around a culture of kindness and quality and want everyone in our team to feel equipped to serve you as if you are family.

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  ken walker
  5

  The friendly staff at Franklin Fin. was very helpful.. since dealing with Ashley and there wonderful staff .. my credit is up and the help they extend to Me and and the way they make you feel goes way beyond JOB requirement.. Great Job

  Response from the owner

  Hi Mr. Walker! We are thankful for your time and your willingness to write a review to let us know how we are doing.

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  Crystal
  4

  Ashley R. is the best at this branch, she’s professional and dependable

  Response from the owner

  Thank you for telling us about your experience with our Waynesboro team member, Crystal!

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  Patreka Singletary
  1

  Don't mess with them..very very very unprofessional...deal with another company...an very disrespectful

  Response from the owner

  We apologize for your negative experience with our Waynesboro office and assure you that your feedback was shared with the branch employees as well as the Regional Director. If you would like to speak to someone about your experience, our Quality Assurance Department would be happy to assist you. Please call them at 1-800-700-7943.

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  Crystal
  4

  Ashley R. is the best at this branch, she’s professional and dependable

  Response from the owner

  Thank you for telling us about your experience with our Waynesboro team member, Crystal!