1st Franklin Financial Veterans Pkwy, Murfreesboro

1st Franklin Financial Reviews

• A

  Amber Kittrell
  5

  I have always had the best experience here. Nancy is always willing to help in any time of need. The company is understanding and willing offer support in times of trouble during a loan cycle. I will be forever going to them in time of need of financial support. Great customer care, and they are welcoming to all.

  Response from the owner

  Hello, Amber! We train and coach around a culture of kindness and quality and want everyone in our team to feel equipped to serve you as if you are family. It is reviews like these that keep us motivated to deliver top-notch service.

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  S M.
  5

  I Love the help of Nancy W. & Mike offered of time of anything one needs. If anyone out there looking for the best loans or whatever one’s needs. 1st Franklin is the best place to go! You guys are the Best!!!

  Response from the owner

  Thank you for recommending us in your review! We’re happy to know that our Murfreesboro team made your experience with us a great one.

• M

  Mary McGee
  5

  Great customer service! The staff there is professional yet still friendly and courteous. They get you in and out as quickly as possible. Thank you Mrs Nancy!

  Response from the owner

  Hello, Mary! We appreciate your business and value your feedback. If there is anything else we can do for you in the future, please let us know!

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  Paula Wyatt
  5

  Very clean environment. Polite workers. They were all very helpful and amazing woman. Very professional. Would recommend to anyone needing a loan. Very low payments to meet your needs.

  Response from the owner

  Hey, Paula! Thanks so much for sharing your experience through your awesome review and recommending us to others. We're so happy that we were able to help you and look forward to seeing you again soon.

• K

  Kirsty Evan
  5

  Great group of friendly professionals. They stayed late to work with my work schedule and made the process simple and easy. Absolutely would recommend them!

  Response from the owner

  Thank you for leaving us such a great review and for recommending us to others, Kirsty!

• C

  Chris Adamson
  5

  Ashlee Drake took care of my needs.will definitely look at using them in the future. Can’t go wrong with this business and the awesome staff!

  Response from the owner

  Hey, Chris! Everyone here is working hard to deliver first-class service to inspire you to continue visiting us.

• K

  Kerri Dean
  5

  Crystal was wonderful! She was professional and thorough while being very personable. She was very informative and helpful. I have been a customer here previously and it is very easy to make payments. The staff is friendly.

  Response from the owner

  Hi, Kerri! Thank you for your kind review of our Murfreesboro team member and for once again giving us the opportunity to help you with your financial needs.

• T

  TheWarFish
  5

  The wonderful staff here has helped me through so much over last year.

  Response from the owner

  We're happy to have the opportunity to help you!

• M

  Mary Pollard
  5

  Extremely helpful and friendly staff. Supportive through the loan process.

  Response from the owner

  Thank you for leaving a great review for our Murfreesboro team, Mary!

• R

  Raven Abrams
  5

  Nancy is an amazing communicator with a kind spirit. She is very knowledgeable and works diligently to get you the help you need. 10/10 definitely recommend.

  Response from the owner

  Thank you for your kind review of our Murfreesboro team member, Raven! We look forward to serving you in a future visit.