1st Franklin Financial US, Columbia

1st Franklin Financial Reviews

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  Alicia S
  5

  Katie and the others are very friendly and nice. The second i walked through the door, i was greeted with a smile from all of them. My questions were answered very professionally. Great rate. Break down every part, explaining everything before signing the paperwork. Most definitely recommend.

  Response from the owner

  We’re thrilled to see your 5-Star rating!

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  Monica Meidl
  5

  Very friendly staff! They work quick to get what you need done ! They go above and beyond! Mrs Tiffany is wonderful ….

  Response from the owner

  Hello, Monica! Thank you for taking the time to let us know how we are doing.

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  Amber Borde
  5

  I absolutely LOVE doing business with the ladies at 1st Franklin. They are so helpful and always the sweetest. It is so nice to see such friendly faces when entering that office. Tiffany and her girls always know how to help with any financial burden. 5 stars and 2 thumbs up!!!

  Response from the owner

  Hey, Amber! Everyone here is working hard to deliver first class service to inspire you to continue visiting us. We hope we have the privilege to serve you for many years to come.

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  mary moree
  5

  Tiffany and her crew at 1st Franklin in Columbia are absolutely the best!! They always go above and beyond for their customers. We always recommend them to everyone! Their customer service, knowledge and dedication are top notch!

  Response from the owner

  Hi, Mary! We believe that business is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service. We know that you have options and we are very happy you chose to do business with us.

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  Jamie Obryant
  5

  THE MANAGER TIFFANY WAS VERY HELPFUL IN THE PROCESS OF MY LOAN. SHE MADE IT EASY TO UNDERSTAND. HER PROFESSIONALISM OF THE PROCESS MADE IT THE BEST EXPERIENCE EVER!

  Response from the owner

  Hey, Jamie! Our goal is to constantly strive to deliver the very best customer service possible, and we're happy to know our Columbia team provided a great experience for you.

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  Brianna Ross
  5

  If your looking for a quick an easy way to get a few extra dollars My ladies in Columbia are amazing and they go above and beyond to help.

  Response from the owner

  From the start we have made it our goal to hire individuals who are passionate about service and willing to go the extra mile. Thanks for sending others our way, Brianna!

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  Josh Hilbun
  5

  Amazing staff and friendly service. Always a pleasure to do business with, and I would recommend them to anyone. Tiffany has done an amazing job with her staff and there is nobody else I'd do business with than First Franklin of Columbia.

  Response from the owner

  We are thankful for your time and your willingness to write a review to let us know how we are doing. Thank you for your recommendation, Josh!

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  Craig1 Jefferson1
  5

  I have been with 1st Franklin for a year now and they are awesome. They took a chance on me and I have never let them down and in return they have helped me build my credit score up and save me in time of need financially. I'm with the branch in Columbia and the ladies that work there are kind understanding and very thorough and devoted to their job and customer service!!! I highly recommend this store and any store near you. Thanks Tiffany Katie and destiny!!!!!!

  Response from the owner

  It is thanks to customers like you taking the time to tell us what we are doing right that we are able to constantly strive for excellence. We will do everything in our power to make certain every single visit is equally delightful.

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  Megan Aultman
  5

  1st Franklin has always been good to me and have worked with me on my payments! The staff is amazing and I love how anytime I need something I can always just call! I appreciate Tiffany and her staff for always working with me on everything! I highly recommend them to anyone!

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  Marissa Blanton
  5

  Everyone who works here is always so nice when I call or need anything. I can tell they definitely care about their customers over anything else. I highly recommend using First Franklin over their competitors for your financial needs!

  Response from the owner

  Hi, Marissa Blanton! We are delighted to have had the opportunity to serve you.